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Adult Case Manager for Seriously Mentally Ill Individuals

2 months ago

Phoenix, Arizona, United States Jewish Family & Children's Service Full time

About Jewish Family & Children's Service

Jewish Family and Children's Service (JFCS) is a non-profit organization dedicated to providing comprehensive behavioral health and integrated health services to children, families, adults, and seniors in the Valley. Our mission is to empower individuals and strengthen communities through compassionate care and innovative programs.

Adult Case Manager for Seriously Mentally Ill Individuals

We are seeking a dedicated and compassionate Adult Case Manager to join our team and make a meaningful difference in the lives of individuals diagnosed with Serious Mental Illness (SMI). The ideal candidate will possess a strong understanding of mental health disorders, excellent communication skills, and a commitment to providing holistic care.

Responsibilities:
  • Provide ongoing case management services to SMI members receiving behavioral healthcare.
  • Coordinate comprehensive care plans, including behavioral and physical health services.
  • Collaborate with clinical teams, ensuring seamless communication and coordination of care.
  • Facilitate access to resources and support systems for SMI individuals and their families.
  • Advocate for patient rights and navigate appeals and complaint processes.
  • Conduct case management activities in the community, including transportation as needed.
  • Maintain accurate documentation and adhere to agency procedures.
Qualifications:
  • Minimum High School Diploma; Bachelor's Degree in a human services field preferred.
  • Working knowledge of common and uncommon mental & behavioral health disorders.
  • Ability to obtain a Level 1 Fingerprint Clearance Card.
  • Valid Arizona Driver's License and Auto Insurance.
  • Spanish-English bilingual skills are highly desirable.

Benefits:

JFCS offers a comprehensive benefits package, including competitive salary, performance bonuses, employee referral programs, tuition reimbursement, professional development opportunities, and more. We are committed to creating a supportive and rewarding work environment where employees can thrive.