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Surgical Operations Coordinator

2 months ago


Miami, United States Employnet Workforce Solutions Full time
Position Overview
The Surgical Operations Coordinator is tasked with overseeing and orchestrating the administrative elements of surgical interventions within Employnet Workforce Solutions.

This position guarantees that all essential arrangements are established for surgical procedures, encompassing scheduling, patient interactions, and collaboration with surgical teams and other healthcare professionals.

The Surgical Operations Coordinator is vital in facilitating a seamless and effective surgical experience, delivering exceptional patient care and assistance throughout the surgical process.

Key Responsibilities
  • Scheduling and Coordination: Organize surgeries and procedures, liaising with patients, surgeons, anesthesiologists, and operating room personnel. Ensure all pre-operative and post-operative appointments are arranged.
  • Coordinate with insurance providers for pre-authorizations and confirm patient eligibility and benefits.

Patient Communication and Support: Act as the main contact for patients undergoing surgical procedures, offering comprehensive instructions and addressing inquiries.

  • Prepare and disseminate pre-operative and post-operative guidelines and educational resources.
  • Assist patients in completing necessary documentation and forms.

Documentation and Records Management: Maintain precise and current surgical records, including patient charts, consent documents, and surgical schedules.

  • Ensure all required paperwork is collected and filed correctly.
  • Monitor and follow up on surgical outcomes and patient recovery progress.

Team Collaboration: Work in conjunction with the surgical team, nursing staff, and other healthcare professionals to guarantee smooth surgical operations.

  • Engage in pre-operative and post-operative meetings and discussions.
  • Coordinate with the billing department to ensure accurate and timely invoicing of surgical services.

Compliance and Quality Assurance: Ensure adherence to all pertinent regulations, policies, and procedures related to surgical coordination and patient care.

  • Monitor and report on key performance indicators (KPIs) associated with surgical coordination.
  • Participate in quality enhancement initiatives and contribute to the formulation of best practices.
Education
A high school diploma or equivalent is required; an Associate's or Bachelor's degree in a relevant field is preferred.
Experience
A minimum of 2 years of experience in a medical administrative or surgical coordination capacity, ideally in a pain management or surgical environment.
Skills
  • Strong organizational and time-management abilities.
  • Excellent communication and interpersonal skills.
  • Capability to operate effectively in a fast-paced and dynamic setting.
  • Proficiency in medical terminology and comprehension of surgical procedures.
  • Familiarity with electronic medical records (EMR) systems and scheduling software.

Certifications:
Certified Surgical Coordinator (CSC) certification is preferred.