Restaurant Service Associate

1 week ago

Spring, Texas, United States Thind Management Full time

Job Title: Restaurant Server Assistant

Job Summary:

We are seeking a highly motivated and detail-oriented Restaurant Server Assistant to join our team at Thind Management. As a Restaurant Server Assistant, you will play a vital role in ensuring the smooth operation of our fine dining restaurant, providing exceptional service to our guests, and contributing to the overall success of our establishment.

Key Responsibilities:

  • Provide exceptional service to guests, ensuring a memorable and enjoyable dining experience.
  • Assist servers in taking orders, serving dishes, and attending to guests' needs throughout their meal.
  • Develop a comprehensive understanding of the restaurant's menu, including ingredients, preparation methods, and flavor profiles.
  • Guide guests through the menu, providing detailed descriptions of dishes and answering any questions they may have.
  • Stay updated on seasonal specials, promotions, and menu changes, actively promoting and upselling menu items, specials, and premium beverages to enhance guests' experience.
  • Handle guest inquiries, concerns, or complaints promptly and professionally, striving to resolve any issues to the guests' satisfaction.
  • Collaborate effectively with the kitchen and bar staff to ensure timely preparation and delivery of orders.
  • Double-check orders for accuracy and presentation before serving them to guests.
  • Present dishes in an elegant and visually appealing manner, describing them to guests upon serving.
  • Monitor guests' satisfaction during the meal, checking on them regularly and refilling drinks as needed.
  • Clear and reset tables promptly, maintaining cleanliness and organization in the dining area according to restaurant standards.
  • Adhere to food safety and sanitation guidelines, ensuring the highest level of cleanliness and hygiene.

Qualification Standards & Company Requirements:

  • Excellent communication and interpersonal skills.
  • Excellent organizational and time management skills.
  • Strong understanding of fine dining etiquette and service techniques.
  • Excellent knowledge of food, wine, and beverage pairings.
  • Ability to work independently and as a team in a fast-paced environment.
  • Experience and/or familiarity with POS systems and order management software.
  • Proven experience as a server in a fine dining or upscale establishment.
  • Must have a flexible work schedule.

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