Restaurant Host/Hostess

17 hours ago


Spring, Texas, United States Thind Management Full time

Job Title: Restaurant Host/Hostess

About the Role:

We are seeking a highly motivated and friendly individual to join our team as a Restaurant Host/Hostess at Thind Management. As a key member of our hospitality team, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring exceptional customer service, and providing an unforgettable dining experience.

Key Responsibilities:

  • Welcome guests with a warm and friendly demeanor, ensuring a positive first impression
  • Manage reservations and maintain an organized seating chart, including handling incoming reservation inquiries
  • Responsible for accurately recording and confirming reservation details, paying attention to specific requests and preferences
  • Update and maintain the reservation system, ensuring accurate and up-to-date information
  • Monitor and manage online reservation platforms and guest profiles
  • Manage waitlist and effectively estimate waiting time for guests
  • Coordinate with the restaurant staff to accommodate special occasions and requests
  • Escort guests to their assigned tables, considering their preferences and special requests
  • Assist in maintaining a positive and efficient workflow within the restaurant
  • Always maintaining professional appearance and demeanor
  • Ensure the availability of menus, promotional materials, and necessary supplies for guests during wait times
  • Assist in the collection and analysis of guest feedback and preferences

Requirements:

  • Excellent communication and interpersonal skills
  • Excellent organizational and time management skills
  • Ability to work independently and as a team in a fast-paced environment
  • Must have a flexible work schedule


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