Restaurant Host/Hostess
17 hours ago
Job Title: Restaurant Host/Hostess
About the Role:
We are seeking a highly motivated and friendly individual to join our team as a Restaurant Host/Hostess at Thind Management. As a key member of our hospitality team, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring exceptional customer service, and providing an unforgettable dining experience.
Key Responsibilities:
- Welcome guests with a warm and friendly demeanor, ensuring a positive first impression
- Manage reservations and maintain an organized seating chart, including handling incoming reservation inquiries
- Responsible for accurately recording and confirming reservation details, paying attention to specific requests and preferences
- Update and maintain the reservation system, ensuring accurate and up-to-date information
- Monitor and manage online reservation platforms and guest profiles
- Manage waitlist and effectively estimate waiting time for guests
- Coordinate with the restaurant staff to accommodate special occasions and requests
- Escort guests to their assigned tables, considering their preferences and special requests
- Assist in maintaining a positive and efficient workflow within the restaurant
- Always maintaining professional appearance and demeanor
- Ensure the availability of menus, promotional materials, and necessary supplies for guests during wait times
- Assist in the collection and analysis of guest feedback and preferences
Requirements:
- Excellent communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to work independently and as a team in a fast-paced environment
- Must have a flexible work schedule
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