Healthcare Access Coordinator

2 weeks ago


Madison, Wisconsin, United States UW Health Full time
Position Overview

Work Schedule:

This is a part-time role, equivalent to 0.5 Full-Time Employment (FTE). You will be scheduled for one day per pay period or more as required. Shifts will typically occur during weekend morning or evening hours, with variability based on departmental operational needs.

Join a Leading Healthcare Organization

Utilize your customer service skills at a top-ranked hospital in Wisconsin.

We are looking for a Patient Access Representative - Hospital to:
  • Input and confirm patient demographic and insurance details, ascertain and collect financial responsibilities, and facilitate patient registration or admission.
  • Enhance the patient and family experience by demonstrating empathy, engaging in compassionate financial discussions, and showcasing excellent communication abilities.
Educational Requirements:

Minimum - High School Diploma or Equivalent.

Preferred - Associate Degree in Business, Finance, Health Information Management, or a related discipline.

Experience Requirements:

Minimum - At least one year of experience in a customer service-oriented role.

Preferred - One year of experience in healthcare, call center, business, finance, or insurance sectors.

Commitment to Diversity, Equity, and Inclusion

UW Health is dedicated to fostering a diverse, equitable, inclusive, and anti-racist workplace. We are an Equal Employment Opportunity and Affirmative Action employer. Our integrity is reflected in our patient care interactions and daily practices as we embrace the unique perspectives and experiences of each employee and faculty member. Applications from individuals who identify as Black, Indigenous, People of Color (BIPOC), LGBTQ+, non-binary, women, persons with disabilities, military service members, and veterans are strongly encouraged.

About University Hospital

Located in Madison, this Magnet-designated facility is recognized as Wisconsin's top hospital and is among the nation's leading hospitals, teaching institutions, and referral centers.

Explore the Full Job Description

UW Hospital and Clinics offers a comprehensive benefits package.

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