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Restaurant Operations Lead

1 month ago

Houston, Texas, United States Delect Foods Full time

At Delect Foods, we're a franchisee of Taco Bell, offering a unique opportunity for professionals to grow their careers in fast-paced restaurant environments. While our locations are not owned by Taco Bell Corp. or its affiliates, our franchisees are independent business owners who set their own wage and benefit programs, which can vary among locations. As an Assistant Manager with our team, you'll play a vital role in ensuring our restaurants consistently meet Taco Bell standards.

Your primary responsibilities will include supporting the Restaurant General Manager in managing restaurant operations, overseeing administrative duties, and providing leadership in the absence of the RGM. This involves ensuring that Team Members, Team Member Trainers, and Shift Leads complete all assigned tasks efficiently, providing exceptional customer service, and maintaining a clean and safe working environment. You'll also contribute to facility maintenance, talent acquisition, and development, as well as ensuring adherence to health and safety standards.

Within the Assistant Manager role, some key responsibilities include:

  • Resolving customer complaints promptly and professionally.
  • Providing constructive feedback to restaurant team members.
  • Ensuring adherence to cash, security, inventory, and labor policies and procedures.
  • Analyzing reports to identify areas for improvement and implementing solutions to address issues.

As an Assistant Manager at Delect Foods, you'll have the opportunity to work with a dynamic team, develop your leadership skills, and contribute to the success of our restaurants. If you're passionate about providing exceptional customer service, managing operations efficiently, and growing your career in the fast food industry, we encourage you to apply for this exciting opportunity.

Estimated salary for this position is around $55,000 - $65,000 per year, depending on location and experience. This figure is an estimate based on industry standards and may vary based on individual performance and company requirements.

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