Host/Hostess - Guest Experience Specialist
2 weeks ago
About The Equinox Resort
We are a premier hospitality destination seeking a dedicated and customer-focused individual to join our team as a full-time host/hostess.
Key Responsibilities
- Provide exceptional guest satisfaction in the dining room area, ensuring a warm and welcoming experience for all patrons.
- Properly greet and seat guests in accordance with company policies, demonstrating a deep understanding of our brand's values and standards.
- Take reservations over the phone in a friendly and professional manner, showcasing excellent communication skills and a positive attitude.
- Assist with additional responsibilities as needed, including maintaining a clean and organized workspace, and contributing to a positive team environment.
Requirements and Qualifications
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- A positive and enthusiastic attitude, with a strong commitment to providing exceptional customer service.
- Ability to work in a fast-paced environment, with a high level of energy and a willingness to adapt to changing situations.
- Basic computer skills and proficiency in using point-of-sale systems.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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