Staff Service Reliability Engineer

1 week ago

Pittsburgh PA USA, United States Proofpoint Full time
About the Role

We are seeking a highly skilled Staff Service Reliability Engineer to join our team at Proofpoint. As a key member of our infrastructure team, you will be responsible for ensuring the reliability and scalability of our cloud-based security products.

Key Responsibilities
  • Develop a deep understanding of our cloud infrastructure and services
  • Contribute to the architecture and design of scalable and reliable systems
  • Provision, maintain, and scale production services and server farms across a hybrid cloud environment
  • Work cross-functionally to improve automation and orchestration platforms
  • Build long-lasting partnerships with Product, Engineering, and Operations teams
  • Organize and manage multiple simultaneous projects
  • Lead by example and establish credibility with the quality of your technical execution
  • Mentor junior members of the team and foster a service ownership mentality
Requirements
  • Demonstrable skills and 10+ years' experience managing, troubleshooting, and tuning Linux systems
  • Experience working in a high-volume, large deployment, multi-datacenter/multi-cloud environment
  • Experience automating management of systems and applications using common frameworks, platforms, and coding languages
  • Experience with observability technologies such as Open Telemetry and Prometheus or similar
  • Deep experience with industry-standard foundation technologies such as TCP/IP, HTTP, DNS, SMTP, and LDAP
  • Experience in management of a large distributed computing environment
  • Experience with common virtualization platforms – KVM, VMware vSphere, ESX, ESXi, and vCenter
  • Experience with multiple cloud providers and technologies including AWS, GCP, and Azure
  • Experience with containers and container orchestration platforms such as Kubernetes
  • Excellent verbal and written communication skills
  • Experience with monitoring and alerting systems
  • Experience with industry-standard operational practices such as change management, incident management, and working in colocation datacenters
  • Extensive experience with configuration management such as Puppet or Chef
  • Experience with load-balancing technologies – F5, Netscaler or similar
About Proofpoint

Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. We are committed to creating a diverse, equitable, and inclusive environment where our employees feel valued and empowered to grow.

We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

We are an equal opportunity employer, and we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

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