Customer Service Representative
3 days ago
We are seeking a skilled Customer Service Representative to join our team in Johns Creek, GA. This is an exciting opportunity for a professional with excellent communication and problem-solving skills to work in a dynamic environment.
Key Responsibilities:
- Providing exceptional customer service through active listening, empathy, and effective resolution of complaints
- Giving detailed explanations of services or products to customers
- Collaborating with the sales team to identify opportunities for improving customer satisfaction
- Reviewing customer accounts and transactions to resolve issues efficiently
- Communicating effectively with customers via phone, email, chat, or social media
- Taking on additional responsibilities as the position develops, including administrative tasks
- Maintaining high levels of customer satisfaction through proactive monitoring and referral to superiors when necessary
Requirements:
- A minimum of 2 years of experience in customer-facing roles, preferably in the home building industry
- Proficiency in Microsoft Office, including Excel
- A High School Diploma or equivalent
About Our Company
At Partners Personnel, we prioritize our employees' growth and well-being by providing personalized onboarding, comprehensive benefits, and opportunities for recognition and advancement.
We're committed to finding the right fit for each candidate, offering flexible staffing solutions across various industries.
Benefits and Opportunities:
- Competitive salary range: $17 - $18 per hour
- A supportive and dynamic work environment
- Ongoing training and development opportunities
- Comprehensive medical benefits
- Referral bonuses and performance recognitions
Join Us Today
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