Front Office Operations Supervisor

2 weeks ago


Washington, United States HYATT Hotels Full time

Join Our Team at Hyatt Hotels

If you are passionate about delivering exceptional guest experiences and thrive in a dynamic environment, we invite you to explore a rewarding career opportunity with us.

About the Role

As a Front Office Operations Supervisor, you will play a pivotal role in overseeing the front office team, ensuring smooth operations, and maintaining high standards of guest service. Your responsibilities will include:

  • Managing front office staff and coordinating daily activities.
  • Overseeing cash control processes for front desk agents.
  • Identifying staffing needs and assisting in recruitment.
  • Providing training and development opportunities for team members.
  • Creating staff schedules to optimize service delivery.

Compensation and Benefits

We offer a competitive salary range of $56,800 to $72,000 along with a comprehensive benefits package that includes:

  • Medical, Dental, and Vision Insurance after just 30 days.
  • Complimentary room nights and discounted rates for friends and family.
  • Discounted food and beverage options while staying at Hyatt properties.
  • 401(k) Retirement Matching Plan (up to 4%).
  • Generous Paid Time Off, including new child leave.
  • Tuition Reimbursement and access to training programs.
  • Complimentary employee meals and an Employee Stock Purchase Plan.
  • Exclusive discounts at various retailers.

Qualifications

The ideal candidate will possess:

  • A genuine desire to meet the needs of others in a fast-paced setting.
  • Strong verbal and written communication skills.
  • A minimum of one year of supervisory experience in a front office environment is preferred.

At Hyatt, we believe in creating meaningful experiences for our guests and associates alike. If you are ready to take the next step in your hospitality career, we look forward to hearing from you.



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