Government Account Executive

5 days ago


New York, New York, United States T-Mobile Full time

Job Overview

The Account Executive, Government position at T-Mobile focuses on the customer life cycle, supporting the growth of State and Local Government. This role is responsible for selling to State and Local accounts, renewing contracts, increasing customer satisfaction, and improving revenue while driving customer retention activity.

Key Responsibilities:

  • Utilize contact lists to call leads and generate sales opportunities.
  • Exceed monthly sales, renewal, and churn target goals.
  • Welcome customers to T-Mobile and review service agreements, answer questions, and probe for additional business.
  • Establish and cultivate customer relationships to drive sales and increase the customer base.
  • Complete customer account maintenance resulting from account reviews.
  • Provide account analysis to determine up-sell and renewal offers.
  • Monitor and resolve customer issues.
  • Track individual account activity and results.

Requirements:

  • High School Diploma/GED (Required)
  • 2-4 years Selling to Government (State and Local) accounts (Required)
  • Less than 2 years Extensive customer service experience (Preferred)
  • Less than 2 years Business markets sales experience (Preferred)
  • Less than 2 years Wireless industry sales experience (Preferred)
  • Less than 2 years Telesales or technical sales experience (Preferred)

Benefits:

T-Mobile offers a competitive base salary and compensation package, as well as multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs.

Why Join T-Mobile?

T-Mobile is an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and valued. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling .



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