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Volunteer Program Manager
2 months ago
Responsibilities:
* Collaborate with our communications and program teams to recruit and engage a diverse pool of volunteers.
* Respond to volunteer inquiries and provide exceptional customer service.
* Develop and maintain public listings of volunteer opportunities.
* Screen and interview volunteer candidates.
* Design and deliver training programs for volunteers.
* Provide ongoing support and mentorship to volunteers.
* Implement best practices for volunteer retention and engagement.
* Coordinate with our programs team to maintain and implement the volunteer process calendar.
* Collaborate with our Program Coordinator to create review teams.
* Coordinate volunteer mentor matching and support activities.
* Maintain accurate records of volunteer activities and performance.
* Reassign or terminate volunteers as needed.
* Conduct annual performance reviews of volunteers.
* Maintain a database for tracking and scheduling volunteers and volunteer opportunities.
* Collaborate with our Communications Manager and programs team to organize volunteer appreciation events and efforts.
Requirements:
* Bachelor's degree or equivalent in education and experience.
* 3 years of related experience and/or training in a nonprofit environment.
* Proficient with Microsoft Office products and web-based media platforms.
* Strong communication and leadership skills.
* Ability to work in a hybrid environment with a minimum of 2 days per week.
* Up to 10% travel required.
Why Work with Us:
At National Board for Certified Counselors Inc, we foster a collaborative work environment that values innovation, creativity, and teamwork. We offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(K) retirement plan, and tuition reimbursement.
If you are a motivated and detail-oriented individual with a passion for volunteer engagement, we encourage you to apply for this exciting opportunity.
Apply now to join our team and make a meaningful impact in the lives of our volunteers and the community we serve.