Program Manager

2 days ago

Greensboro, North Carolina, United States Comprehensive Health Services Full time
Job Summary

We are seeking a highly skilled and experienced Program Manager to join our team at Comprehensive Health Services. As a Program Manager, you will be responsible for overseeing the Case Management Department and ensuring that all contractual requirements and client expectations are met.

Key Responsibilities
  • Validate and approve timesheets for all direct reports
  • Ensure all timesheets are approved throughout the department in a timely manner
  • Ensure that all contract policies and procedures are adhered to
  • Ensure all case management assessments are completed according to ORR policy
  • Ensure the case management department are adhering to the safe and timely release of the children in care
  • Ensure that children with higher needs are transferred to an appropriate placement in a timely manner
  • Ensure quality care for all residents and timely response to children needs
  • Supervise the Case Management Supervisor and have general oversight of the entire case management, discharge and reunification team, and any other teams developed under the case management division
  • Responsible for team building, coaching, staff appraisals, performance measures, and training on policy updates
  • Ensure all case management databases are updated according to contract policy and procedures
  • Ensure quality care and provision of services for all children with prompt response
  • Ensure quality communication with all potential sponsors and family members
  • Provides daily reports or any reports needed to ORR
  • Attends all required meetings internal and external
  • Oversees the supervision and compliance in training of all staff under their division
  • Ensures all databases are maintained and include quality data
  • Performs audits and provides recommendations to meet compliance standards
Requirements
  • Bachelor's Degree in a social service or related field with 5 years or more experience in fields that demonstrate supervisory and case management expertise, working with vulnerable youth and their families
  • CPR certification, preferred
  • Bilingual in English and Spanish (Read, Write, Speak)
  • 5 years or more of case management experience with children or adolescents
  • 5 years or more of Operations experience
  • Demonstrated experience training and leading others and adapting to diverse situations
  • Possess good verbal and writing skills
  • Excellent presentation skills as well as oral and written communication skills
  • Proficiency with computer, common office equipment, and MS Office products
  • Clean criminal background check and drug screen
  • Clean Child Abuse and Neglect (CA/N) or child protective services check
Preferred Qualifications
  • Master's Degree in social work, psychology, sociology, or other relevant behavioral science
Working Conditions

The Program Manager will be required to stand, sit, walk, stoop, kneel, squat, crawl, climb, bend, balance and twist for extended periods. The ability to lift up to 30 pounds on occasion is also required. The Program Manager must be able to withstand changing environmental conditions with the weather (rain, lightning, and winds) and safely maneuver throughout the job site (sports field, construction areas, etc).

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

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