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Operations Supervisor
2 months ago
We are seeking a dedicated Operations Supervisor to support the General Manager in enhancing the overall performance of Parfit LLC. Our facility is a premier indoor golf venue featuring advanced simulators, recreational games, and a vibrant bar area. We cater to a diverse clientele, offering food and beverages while hosting various events.
Key Responsibilities:
- Assist in the recruitment, onboarding, and training of staff members.
- Continuously assess employee performance to meet operational demands.
- Formulate and execute strategies to improve guest satisfaction and service quality.
- Maintain comprehensive knowledge of our offerings, promotions, and services.
- Oversee inventory management to ensure adequate supply levels.
- Address guest inquiries and feedback, resolving issues efficiently and courteously.
- Implement company policies to uphold service excellence.
- Support financial management by monitoring operational costs and labor efficiency.
- Foster community relationships and engage in local marketing initiatives.
- Communicate effectively with the General Manager and corporate representatives regarding operational needs.
- Ensure compliance with health and safety regulations and local laws.
Qualifications:
- Minimum of 3 years in hospitality or related management roles.
- Proven leadership skills with a commitment to leading by example.
- Exceptional communication, organizational, and time management abilities.
- Positive attitude and high energy level.
- Ability to adapt quickly and manage customer expectations.
- Experience in fast-paced environments.
- Willingness to work evenings, weekends, and holidays.
- Physical capability to stand, walk, and navigate stairs for extended periods.
- Ability to obtain necessary licenses and certifications.
Benefits:
- Flexible work schedule.
- Employee discounts on services.
Compensation: Competitive salary ranging from $35,000 to $55,000, with additional performance-based incentives.
About Parfit LLCDriven by passion, Parfit LLC emerged in collaboration with Athletica Health & Fitness, establishing itself as a leading golf training facility. We believe that health and fitness are integral to an enjoyable golf experience. Our environment is designed for everyone—from novices to seasoned golfers—providing a space to unwind and enjoy the game. Parfit features adaptable event spaces, a selection of food and beverages, and engaging activities for all ages.