Customer Service Representative

5 days ago


Jacksonville, Florida, United States Kathy Scott - State Farm Agent Full time

As a Customer Service Representative with Kathy Scott - State Farm Agent, you will play a critical role in providing exceptional customer experiences. This is an excellent opportunity to work in a dynamic environment, build relationships with customers, and help them navigate the complexities of insurance and financial services.

Company Overview

Kathy Scott - State Farm Agent is a respected and successful business, dedicated to delivering top-notch service to our clients. As an integral part of our team, you will be working closely with experienced professionals who share your passion for helping others.

Estimated Salary

The estimated salary for this position is between $40,000 and $60,000 per year, depending on experience and qualifications. This includes hourly pay plus commission/bonus opportunities.

Job Description

This role involves providing prompt, accurate, and friendly customer service. Key responsibilities include:

  • Establishing and maintaining strong relationships with customers;
  • Responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification;

You will also have the opportunity to grow professionally, develop valuable skills, and advance within our agency.

Required Skills and Qualifications

To succeed in this role, you should possess:

  • A keen interest in marketing products and services based on customer needs;
  • Excellent interpersonal and communication skills;
  • A proactive approach to problem-solving;

We are looking for individuals who are enthusiastic about the role that insurance and financial products play in helping people manage risks and achieve their goals.

Benefits

As a valued member of our team, you can expect to enjoy:

  • Paid time off (vacation and personal/sick days);
  • A comprehensive benefits package; and
  • Ongoing training and development opportunities.

In addition, you will have the chance to learn from experienced professionals and gain valuable insights into the insurance and financial industries.

Others

This is an exciting opportunity to join a dynamic and supportive team. If you are motivated to succeed, passionate about delivering exceptional customer experiences, and eager to grow professionally, we encourage you to apply.



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