Customer Service Representative

6 days ago


Jacksonville, Florida, United States Chick-fil-A Full time

At Chick-fil-A, we're looking for individuals who share our passion for delivering exceptional customer service and quality food in a fast-paced environment.

Job Summary

We're seeking motivated team members to join our crew as Customer Service Representatives. As a key member of our team, you'll be responsible for providing a welcoming experience for every guest, ensuring they receive the highest level of service and enjoy our signature food.

About Our Benefits

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Benefit Options
  • Competitive pay ($12-$15 per hour)

Key Responsibilities

  • Smile and create a welcoming atmosphere for guests
  • Maintain eye contact and engage with customers
  • Speak enthusiastically and make emotional connections with guests
  • Honor and encourage others to follow the vision and values of the Restaurant
  • Multitask quickly, yet thoroughly
  • Be team-oriented, adaptable, dependable, with a strong work ethic
  • Work on their feet for several hours at a time
  • Communicate effectively with guests and Team Members
  • Adhere to Chick-fil-A rules and dress code at all times

Requirements

  • Consistency and reliability
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multi-task
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 25-50 lbs on a regular basis
  • Have the ability to stand for long periods of time


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