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Senior Product Analyst

2 months ago

Nashville, Tennessee, United States CereCore Full time

CereCore specializes in EHR implementations, IT support, managed services, technical staffing, strategic consulting, and advisory services for healthcare facilities across the nation. With a legacy rooted in the operations of some of the leading hospitals in America, we have a profound understanding of the intersection between technology and healthcare delivery. As a subsidiary of HCA Healthcare, we leverage our operational expertise to provide IT services that effectively meet the needs of health systems throughout the United States.

We are currently seeking a highly proficient and meticulous Consulting Product Analyst with a specialization in privileged access management (PAM) to enhance our team.

In the role of Consulting Product Analyst - Privileged Access Management, you will play a crucial part in advancing our identity governance and administration (IGA) product functionalities associated with privileged access management. You will work in collaboration with various teams, including IT administrators, developers, information protection teams, and business stakeholders. Your responsibilities will encompass product analysis and program management, ensuring that deliverables are managed effectively while identifying and prioritizing enhancements to the PAM product.

The Consulting Product Analyst will interpret and assess extensive, intricate, and distributed guidelines and documentation related to the Privileged Access Management (PAM) system. You will continuously deepen your understanding of how business owners utilize PAM solutions by fostering strong relationships with business partners and solution users.

This role requires a collaborative approach to operate and support the privileged access management solutions and processes that align with organizational requirements. A high degree of self-motivation, along with exceptional communication, documentation, and relationship-building skills, is essential. The Consulting Product Analyst will also engage closely with peers in the Information Protection and Security (IPS) department to evaluate processes and procedures that support HCA's cybersecurity objectives.

Key Responsibilities:

  • Conduct a comprehensive examination and documentation of manual or automated processes within the existing PAM solution for integration into a next-generation PAM solution.
  • Collaborate with PAM Engineers and Architects to establish PAM standards, guidelines, and best practices for organizational adoption.
  • Work with stakeholders to develop requirements aimed at addressing privileged access challenges.
  • Design, plan, test, and implement PAM projects and solution deployments.
  • Identify and monitor key performance indicators that assess the success of PAM solutions and technology adoption.
  • Prepare business requirement documents and artifacts necessary for the deployment of PAM solutions and new features.
  • Maintain and prioritize the PAM feature backlog and roadmap in alignment with organizational objectives.
  • Provide timely and accurate reporting of issues and progress to leadership.
  • Establish and nurture strong relationships with technology partners both within and outside the department.
  • Facilitate regular communication with support teams and end users to gather and present user feedback to leadership.
  • Stay informed about PAM solutions and industry trends.
  • Serve as the lead PAM analyst for project deliverables and scope inclusions.

Qualifications:

  • Over 10 years of experience in an analyst role.
  • Bachelor's degree in Information Systems (preferred).
  • At least 3 years of experience in Identity and Access Management and/or Information Technology.
  • Strong knowledge of identity and access management (IAM) concepts and technologies.
  • Expertise in PAM solutions and technologies.
  • Experience with Azure or Google cloud-native architectures and Platform Services.
  • Ability to adapt to and embrace new ideas, technologies, and organizational changes.