Steakhouse Hospitality Manager

4 days ago


Étreux, Hauts-de-France, United States STK Steakhouse Full time
Role Summary

The Maître d' plays a pivotal role in creating an exceptional dining experience for our guests. As a key member of the front-of-house team, you will be responsible for overseeing the day-to-day operations, ensuring seamless interactions between staff and guests, and maintaining a warm and inviting atmosphere.

Key Responsibilities:

• Lead and motivate the host, coat check, and door staff teams to deliver exceptional guest service.
• Develop and implement strategies to optimize guest flow and minimize wait times during peak periods.
• Collaborate with the reservations department to ensure accurate and up-to-date guest information.
• Foster strong relationships with hotels and other booking agents to drive business growth and revenue.

Requirements:

• Minimum 3 years of professional experience in hospitality management, preferably in a similar role.
• Excellent leadership and communication skills, with the ability to inspire and motivate a team.
• Strong analytical and problem-solving skills, with the ability to adapt to changing situations and priorities.
• Proficiency in restaurant computer systems, including OpenTable and POS software.
• Ability to work flexible hours, including evenings, weekends, and holidays.


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