Chicago - Assistant General Manager

4 days ago


Chicago, Illinois, United States Happy Camper Full time
Job Description

About the Company:

Happy Camper is a dynamic and rapidly expanding restaurant group with a portfolio of unique and vibrant dining experiences. Our restaurants are known for their creative atmosphere, delicious food, and exceptional customer service.

We are seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of one of our restaurants, ensuring exceptional customer satisfaction, and contributing to the growth and success of our company.

Key Responsibilities:

  • Assist the General Manager in overseeing the daily operations of the restaurant, including staff management, inventory control, and customer service.
  • Ensure guest satisfaction by resolving conflicts and complaints in a professional and timely manner.
  • Contribute to the development and implementation of marketing strategies to drive sales and increase customer engagement.
  • Manage and maintain accurate records of sales, inventory, and employee performance.
  • Collaborate with the culinary team to ensure high-quality food preparation and presentation.
  • Develop and implement training programs to enhance staff knowledge and skills.
  • Monitor and control labor costs, inventory levels, and other operational expenses.
  • Ensure compliance with health and safety regulations, as well as company policies and procedures.
  • Perform other duties as assigned by the General Manager or other members of the management team.

Requirements:

  • Minimum 2 years of experience in a restaurant management role, preferably in a fast-paced and dynamic environment.
  • Proven track record of success in staff management, customer service, and sales growth.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions in a fast-paced environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Discounts on food and beverages at Happy Camper restaurants.
  • Fun and dynamic work environment with a passionate team.

Equal Opportunity Employer:

Happy Camper is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.



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