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Assistant Manager for Site Operations
2 months ago
Join Our Team at Rendr
About Us
Rendr is a premier multi-specialty medical group focused on primary care, dedicated to serving the Asian community in New York City. Our mission is to deliver exceptional, value-driven healthcare with compassion across more than 100 clinical locations in the region.
Why Work with Us?
- Opportunities for career advancement and skill development.
- Attractive salary and comprehensive benefits package. (Compensation is determined by prior experience and tenure.)
- Be part of a team that values diversity and is committed to making a positive impact in our communities.
Our Benefits Include:
- Medical, Dental, and Vision Coverage
- 401k Plan with Company Contribution
- Paid Time Off
- Paid Holidays and Floating Holidays
- Commuter Benefits
- Health Savings Account and Flexible Spending Accounts
- Annual Performance Incentives
Position Summary:
The Assistant Site Manager plays a crucial role in overseeing the non-clinical operations within a medical office setting.
Key Responsibilities:
- Support the site manager in overseeing patient scheduling, registration, medical records, billing, data entry, and cash management.
- Foster excellent customer service across all staff levels.
- Assist in training and developing a high-performing medical office team.
- Collaborate effectively with internal departments at Rendr.
- Maintain and organize all filing and administrative systems for the practice.
- Manage staff records and assist with payroll processing.
- Order and manage medical and office supplies.
- Ensure high levels of patient satisfaction.
- Address complaints and implement process improvements to prevent future issues.
- Ensure compliance with HIPAA regulations.
- Coordinate staff meetings for both administrative and clinical personnel.
- Ensure adequate staffing for daily operations.
- Perform additional tasks as assigned by the manager.
Qualifications:
- Bilingual in English and Chinese is required.
- Demonstrated professionalism and a strong sense of accountability.
- Excellent communication skills, with a compassionate approach to patient and team interactions.
- Ability to multitask effectively.
- Capability to read and interpret various documents.
- Prior experience in a medical or clinical environment is essential.
- Familiarity with MDLand software is advantageous.
Rendr is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace for all employees.
We are eager to review your application and discuss the potential for you to join our dedicated team.
