Resident Services Director

3 weeks ago


Chatham, Massachusetts, United States Maplewood Mayflower Place ALF LLC Full time

About Us:

Maplewood Senior Living is a leading operator of premier senior living communities across 6 states, featuring two distinguished brands: Maplewood and Inspír. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living, and memory care.

Overview:

The Resident Services Director is responsible for the administration of nursing services. Directs, plans, and coordinates services activities of professional nursing and auxiliary nursing personnel in rendering resident care. Interprets policy and regulations to all nursing personnel and ensures compliance. Analyzes and evaluates nursing and related services rendered to ensure the quality of resident care.

Key Responsibilities:

  • Resident Care:
    • Provides nursing services to residents, including resident teaching, wellness counseling, health promotion, disease prevention, and provision of care and services to residents with chronic and stable conditions.
    • Verifies residents' medication regimens with physicians or healthcare practitioners for residents who require supervision.
    • Assists residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene, and mobility.
  • Regulatory Compliance:
    • Aware and knowledgeable of federal and state laws and regulations regarding assisted living/memory care and the regulations of the state's nursing commission.
    • Ensures and maintains regulatory compliance with all such regulations.
  • Staff Supervision and Training:
    • Facilitates the overall coordination and management of care and services for residents.
    • Provides supervision of the Resident Services Department, including move-in process, assessment and service plan, staff training, education, and supervision.
    • Coordinates and conducts continuing training and education on a regular basis, as identified through routine auditing.
  • Quality Assurance:
    • Completes routine auditing of all Resident Care systems, in accordance with Resident Care Services Review Schedule and all other associate QA tools.
  • Additional Responsibilities:
    • Responsible for monthly Resident Care Service staffing schedule.
    • Available after-hours, on-call, related to Resident Care.
    • Responsible for meeting monthly budget targets, monetary and labor hours, with any variances to be discussed with the Executive Director.
    • Participates in other Resident Care Services and Community-related duties, as assigned by the Executive Director.

Education/Experience/Licensure/Certification:

  • Must be a Registered Nurse or Licensed Practical Nurse with a valid Massachusetts license.
  • Must have an Massachusetts license in good standing.
  • Experience and passion in working with seniors.
  • Able to perform tasks which may be physically demanding, such as pushing, bending, and lifting up to 60lbs.
  • Ability to maintain positive working relationships with residents, their families, peers, and other staff members.
  • In good physical and emotional health and free of communicable diseases.

Why You'll Love Working with Us:

  • Innovative Culture: We are a group of smart, forward-thinking, and compassionate professionals dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs, and continuous innovation.
  • HEART: We recognize Humor, Empathy, Autonomy, Respect, and Trust as core values that guide our work.
  • Growth Opportunities: We promote and foster career development and continuous learning.
  • Work-Life Balance: We value autonomy, flexibility, and a family-friendly supportive workplace.
  • Competitive Compensation and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more.


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