Patient Advocate

2 days ago


Mountain View, California, United States Elevate Patient Financial Solutions Full time
Job Summary

The Patient Advocate role at Elevate Patient Financial Solutions is a dynamic opportunity to make a positive impact on the lives of uninsured hospital patients. As a liaison between patients, hospitals, and government agencies, you will play a critical role in connecting individuals to programs that cover their medical expenses.

Key Responsibilities
  • Screen uninsured hospital patients to determine eligibility for federal, state, and county medical or disability assistance
  • Complete applications and follow through until approved
  • Provide detailed, accurate, and timely documentation in company programs and hospital systems
  • Offer exceptional customer service skills at all times
  • Participate in ongoing trainings to stay up-to-date on government programs and regulations
  • Maintain a structured and timely contact with applicants and government agencies
  • Assist applicants with gathering additional reports or records, meeting appointment dates and times, and arranging transportation as needed
  • Inform clients of all approvals and denials of coverage in a timely manner
Requirements
  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability when dealing with changing processes, computer systems, and government programs
  • Professional experience working with state and federal programs
  • Critical thinking skills
  • Ability to multitask and function in a fast-paced environment
Benefits

ElevatePFS offers a comprehensive benefits package, including medical, dental, and vision insurance, 401K matching, 15 days of PTO, and 7 paid holidays. We also offer pet insurance and an employee referral bonus program.

We believe in teamwork and having fun together. Our company culture values career growth and development, and we offer opportunities for advancement and professional growth.


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