Service Manager

4 days ago


Pittsburg, California, United States Insight Global Full time
Service Supervisor Opportunity

We are seeking a skilled Service Supervisor to join our team in Northern California. As a key member of our client's service team, you will work closely with customer-facing service teams to ensure exceptional customer experiences.

Responsibilities include:

  • Supervising a team of service professionals to deliver outstanding customer service, sales, and product delivery.
  • Hiring, training, developing, and evaluating service team members to ensure they meet our high standards.
  • Driving company-owned vehicles to and from customer sites, assisting the service team with lifting, carrying, and walking in and out of customer accounts.
  • Overseeing key service department areas, including customer relationships, contract renewals, internal sales, route structure, and driver compliance.

This is a middle-management position with direct supervisory and leadership accountability. We are committed to creating diverse and inclusive environments where employees can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

Benefit packages for this role include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Required skills and experience include a Bachelor's degree in Communication, Business, or a related field, and store manager experience preferably in retail. Nice to have skills and experience include training or instructor experience.



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