Customer Service Associate

3 weeks ago


Middlebury, Indiana, United States Waterbury Ct Teachers Federal Credit Union Full time
Join Our Team as a Customer Service Associate

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Associate at Waterbury CT Teachers Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will also possess a strong understanding of financial services and products, as well as the ability to adapt to changing situations.

About the Role:

  • Provide exceptional customer service to our members via phone, email, and in-person interactions
  • Answer member inquiries and resolve issues in a timely and professional manner
  • Process transactions and manage member accounts
  • Collaborate with other team members to achieve business objectives

About Us:

Waterbury CT Teachers Federal Credit Union is a leading financial institution serving teachers and their families throughout Western Connecticut. We are committed to providing our members with exceptional service, competitive rates, and innovative products.

What We Offer:

  • A competitive salary of $48,000 - $52,000 per year
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with a 6% match
  • Ongoing training and development opportunities

How to Apply:

To apply for this exciting opportunity, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you



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