Patient Care Coordinator
6 days ago
Job Summary
We are seeking a compassionate and patient individual to join our team as a Client Care Manager at Option Companion Care. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client receives high-quality, individualized care.
Key Responsibilities
- Create and manage care schedules for our senior clients, ensuring they receive meaningful support from our caregivers.
- Attend client and caregiver meetings to address concerns and provide updates on care plans.
- Match caregivers to clients based on needs and skills, ensuring a high level of care and satisfaction.
- Work with the Wellness Team to update care plans and address any issues that may arise.
- Communicate with referral sources and Service Coordinators to provide an excellent customer service experience.
- Manage caseload of 100+ patients, ensuring retention and satisfaction.
Requirements
- High school graduate
- 3 Years experience in a Home Care or Service Coordination role
- Demonstrated capability maintaining strict confidentiality
- Proven ability to generate leads and monitor referrals
- Strong typing and computer skills
- Comfortable with closing/asking for business
- Well organized, accurate, and attentive to detail
- Excellent communication, public relations and follow up skills
- Experience with HHA Exchange and EVV
Benefits
- Flexible Scheduling
- Competitive Compensation
- Careers Advancement
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