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Lead Technical Training Specialist

2 months ago

Liverpool, New York, United States National Grid Full time
Job Overview
About Us
National Grid is seeking a Lead Technical Training Specialist.

At National Grid, we are committed to delivering reliable energy solutions to our communities and businesses. Our mission is to ensure that individuals have access to the energy they require for their daily lives.

As the energy landscape evolves, we leverage our extensive expertise to drive innovation and sustainability within our industry.


Our success hinges on our ability to foresee customer needs, optimize energy delivery costs, and pioneer adaptable energy systems for the future.

This necessitates a commitment to fulfilling our obligations while continuously seeking avenues for personal and organizational growth.


Role Purpose


To provide exceptional educational experiences that address clients' technical, regulatory, and safety training requirements through a comprehensive learning approach, while also contributing to the design and development of effective learning solutions.

The role will serve as a technical expert for the organization.

Key Responsibilities

  • Facilitate technical training sessions utilizing a blended learning methodology, incorporating practical exercises to replicate real-world tasks, ensuring that National Grid delivers training that aligns with external standards, operational goals, and industry best practices.
  • Assist in the creation and enhancement of cohesive and innovative training curricula to fulfill client educational needs.
  • Collaborate with various departments, acting as a technical training consultant to address any inquiries or challenges.
  • Conduct assessments and evaluations, including practical and technical testing.
  • Represent technical training as the subject matter authority on various committees to ensure its relevance and understanding within the organization.
  • Evaluate training requirements associated with new equipment, processes, and technologies to guarantee that National Grid integrates best practices into its educational programs.
  • Engage as a subject matter expert during the development and revision of new technical training initiatives by the Design and Development teams.
  • Stay informed on advancements in training methodologies to ensure that innovative practices and current learning needs are incorporated into National Grid's technical training offerings.
  • Design, develop, and deliver training programs, including lesson plans and instructional materials, to meet the technical training demands of the organization while ensuring compliance with all external standards.
  • Oversee the administration of learning records, including tracking course completions, attendance, assessments, and qualifications.
  • Act as the subject matter expert for Learning & Development in governance bodies, transformation committees, and other technical groups to ensure representation and understanding of L&D within the organization.
  • Conduct performance evaluations for both National Grid and contractor personnel.
Additional Responsibilities for Band E:

Employees at Band E are expected to fulfill the key responsibilities listed above, along with the following:

  • Deliver high-quality training solutions for complex technical content, identifying and analyzing training needs for client departments to develop effective training programs.
  • Lead strategic initiatives for the Learning & Development organization and chair governance or advisory committees in collaboration with client groups.
  • Ensure that L&D initiatives related to best practices, instructor development, and client service agreements are upheld within their area of technical expertise.
  • Supervise the provision of training facilities, equipment, and instructors to ensure adequate support for the learning environment.
  • Assess the impact and value of training programs using quality metrics to evaluate their effectiveness and promote continuous improvement.
  • Support the professional development of L&D instructors through Train the Trainer programs to enhance their training delivery capabilities.
  • Remain updated on training and regulatory developments to optimize best practices for National Grid.

Qualifications

  • 5-7 years of experience in Gas Field Operations.
  • Preferred knowledge of Gas Maintenance and Construction.
  • Experience in Gas Field Operations is advantageous.
  • Supervisory experience and/or an advanced degree in Education or a related field is beneficial.
  • Strong oral and written communication skills, including active listening and presentation abilities.
  • Excellent interpersonal skills, with the ability to work collaboratively in a team environment, manage multiple projects, and meet deadlines.
  • In-depth knowledge of technical and safety policies, procedures, standards, and regulatory requirements.
  • Understanding of training and development principles and adult learning theories.
  • Proficient in using personal computers and various business-related software.
  • A valid driver's license is required, with a safe driving record that complies with National Grid's Safe Driver policy.
  • This position offers a career path with opportunities for advancement as you gain experience and develop technical skills.
  • The selected candidate will remain at their current band and market reference point and will not be eligible for a promotion upon accepting this position. This applies to candidates transitioning within the same career path or to a different career path.

More Information
Salary

$94k - $110k annually


This position provides a career path with opportunities for advancement as you gain experience and develop technical skills.

Candidates will be evaluated and offered positions based on the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a diverse range of talent, knowledge, experience, and expertise. We promote a culture of inclusion that enhances employee engagement and delivers superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage individuals from diverse backgrounds, including minorities, women, individuals with disabilities, and protected veterans, to consider joining the National Grid team.