Hotel Operations Manager

4 days ago


Omaha, Nebraska, United States Aloft Omaha Aksarben Village Full time
Job Title: Front Desk Supervisor

We are seeking a highly motivated and organized Front Desk Supervisor to join our team at Aloft Omaha Aksarben Village. This is a full-time position with an estimated salary of $42,000 - $58,000 per year.

About the Role:

The Front Desk Supervisor will be responsible for ensuring that all front desk operations run smoothly and efficiently, while providing exceptional guest service. Key responsibilities include:

  1. Staff Supervision: Supervise and train front desk staff to ensure excellent customer service and efficient workflow.
  2. Guest Services: Provide personalized attention to guests, handle guest complaints, and respond to their needs in a timely manner.
  3. Cash Handling: Manage cash handling and credit card transactions accurately and efficiently.
  4. Security: Monitor building safety and security, and respond to emergency situations as needed.

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • At least 2 years of experience in hotel front desk positions, preferably in a supervisory role.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Benefits:

  • A competitive salary range of $42,000 - $58,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Generous paid time off and holidays.
  • Opportunities for professional growth and development.


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