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Customer Service Lead
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Seattle, Washington, United States Circle K Full timeLead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all customers.Key...
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Customer Service Lead
2 months ago
Circle K is seeking a highly skilled and experienced Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading a team of Customer Service Representatives.
Key Responsibilities:- Provide prompt and courteous customer service, resolving customer issues in a timely and professional manner.
- Lead and train a team of Customer Service Representatives, ensuring they have the skills and knowledge to provide excellent customer service.
- Perform shift supervision, ensuring the store is running smoothly and efficiently.
- Complete all store merchandise build-to's, ensuring accurate inventory levels and store displays.
- Complete grocery orders and deliveries, ensuring timely and accurate fulfillment.
- Receive and verify vendor deliveries, ensuring accurate inventory levels and store displays.
Circle K is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual with excellent leadership skills, we encourage you to apply for this exciting opportunity.
