Assistant Clinic Operations Manager
1 week ago
Washington Township Medical Foundation is seeking a highly skilled and experienced Assistant Clinic Manager to join our team. As a key member of our Clinic Operations team, you will play a critical role in ensuring the smooth operation of our clinics, providing exceptional patient care, and driving business growth.
Key Responsibilities:- Assist the Senior Manager in overseeing the administration and operations of assigned clinics, ensuring regulatory compliance and alignment of organizational goals.
- Collaborate with WTMF leadership and other Clinic Operations Managers to develop and implement strategies to improve patient satisfaction, quality of care, and operational efficiency.
- Supervise and direct the work of staff to achieve optimum patient flow and cycle times, analyzing staffing mix and staff development to meet clinic needs.
- Ensure that staff understand and comply with organization protocols, including medical standards and guidelines, risk management and safety procedures, and HIPAA requirements.
- Assist in the hiring process for new employees and provide training and development opportunities to enhance staff skills and knowledge.
- Responsible for covering the duties of the clinic management in their absence.
- High School graduate or GED
- Some college is preferred in business, healthcare, or a closely related field
- A working knowledge of best clinical and management practices, including performance and quality improvement methodologies such as Lean, Total Quality Management (TQM), and Epic EMR
- Preferred experience in a supervisory role, including demonstrated success in managing financial resources, identifying and meeting patient requirements, and working effectively with medical staff and physicians
- Business Acumen
- Interpersonal Relationships
- Collaboration Skills
- Communication Proficiency
- Decision Making
- Initiative
- Leadership
- Problem Solving/Analysis
- Technical Capacity
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