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Facilities Management Director

2 months ago

Minneapolis, Minnesota, United States Great Wolf Lodge Full time

Job Summary

The Assistant Director of Engineering Operations at Great Wolf Lodge is responsible for supervising maintenance operations and ensuring the highest quality standards of guest satisfaction within the allotted budget.

Key Responsibilities

  • Meet maintenance operational standards by contributing to strategic plans and reviews, implementing production, productivity, quality, and customer-service standards, and resolving problems.
  • Evaluate the functionality and reliability of facility systems and associated equipment by conferring with operating departments, identifying problems and requirements.
  • Maintain the function and reliability of facility systems and associated equipment by implementing a preventive maintenance program, operating and testing systems and equipment, and restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts.
  • Improve the function and reliability of facility systems and associated equipment by studying performance results, identifying, recommending, and implementing changes, expansions, and additions.
  • Perform supervisory responsibilities by selecting, training, scheduling, coaching, and counseling team members, as necessary.
  • Evaluate the performance of the team and recommend compensation actions.
  • Maintain a safe and healthy work environment by following standards and procedures and complying with legal codes and regulations.
  • Stay up to date with industry developments by participating in educational opportunities.

Requirements

  • Associate's degree or equivalent experience.
  • 5+ years of experience with hands-on equipment maintenance, including experience with solving electronics failures and using specialized tools.
  • 3+ years of experience supervising a team of technically skilled individuals.

Preferred Qualifications

  • Plumbing License, Certified Pool & Spa (CPO) License, Aquatic Facility Operator (AFO) Certification.
  • Previous experience in a leadership role in a resort or waterpark setting.
  • Able to develop, implement, and monitor programs that adhere to all relevant regulations, including Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications.
  • Excellent people management skills, including resolving conflict, coaching and developing others, promoting teamwork, and performance management.

Physical Requirements

  • Able to lift up to 15 lbs.
  • Able to bend, stretch, and twist.
  • Able to sit or stand for long periods of time.
  • Able to climb multiple flights of stairs on a daily basis and walk frequently.