Property Manager

1 week ago


Tempe, Arizona, United States Friendly Franchisees Corp. Full time
Property Manager Job Description

Silver Star Real Estate is seeking a highly skilled Property Manager to join our team. As a Property Manager, you will be responsible for overseeing the day-to-day operations of our properties, ensuring that they are well-maintained and that our residents are satisfied with their living experience.

Key Responsibilities:
  • Leasing Support: Assist in all leasing activities, including showing apartments, processing applications, and ensuring all paperwork is completed accurately and in a timely manner.
  • Customer Service: Provide outstanding customer service by addressing tenant inquiries, resolving issues, and maintaining positive relationships with residents.
  • Marketing and Outreach: Support the development and execution of marketing strategies to attract prospective tenants, including social media outreach, open houses, and other promotional events.
  • Property Tours: Conduct property tours for prospective tenants, highlighting features and benefits to encourage leasing.
  • Tenant Relations: Assist with tenant retention initiatives, including organizing resident events and managing lease renewals.
  • Administrative Duties: Manage and maintain accurate leasing records, process rental applications, and assist with preparing leasing reports.
  • Compliance: Ensure compliance with all leasing and fair housing laws, regulations, and company policies.
  • Reporting: Report to the Leasing Manager and surrounding properties, ensuring the leasing team adheres to company policies. Prepare and submit weekly, daily, and monthly reports.
  • Ad Management: Verify that all ad postings on various platforms are accurate and up to date.
  • Audit and Quality Control: Audit phone call recordings to ensure quality standards are maintained.
  • Team Collaboration: Liaise with management and the marketing team to align leasing strategies. Assist the manager with weekly scheduling to optimize staffing.
Requirements:
  • Experience: Prior experience in leasing or property management is highly preferred, with experience in multi-family properties being a significant plus.
  • Software: Yardi is a high plus.
  • Education: High school diploma or equivalent is required; a degree in Business, Real Estate, or a related field is a plus.
  • Communication Skills: Bilingual in English/Spanish is a must. Strong verbal and written communication skills are essential.
  • Must be able to post via their personal Facebook page immediately upon starting.
  • Customer Service: Proven ability to provide high-quality customer service.
  • Organizational Skills: Excellent organizational and time-management skills with the ability to handle multiple tasks efficiently.
  • Technical Proficiency: Familiarity with property management software and Microsoft Office Suite.
  • Team Player: Ability to work effectively within a team environment.
  • Flexibility: Willingness to work flexible hours, including weekends and evenings as needed.
  • Adaptability: Ability to multitask, work in a high-volume environment, and adapt to change comfortably.

The right candidate must be able to multi-task and balance completing demands with an energetic can-do attitude, while maintaining strict professionalism. Qualified candidates may also have the opportunity to be trained into a Property Manager position.

Job Type: Full-Time Hourly (must be available Monday-Saturday) - Rotating schedule

Work Setting: Location: Tempe, AZ with flexibility to travel to other properties in Southern California (LA, OC, IE) as needed

Compensation: $22 - $30 per hour, depending on experience and qualifications

Benefits: Comprehensive benefits package including Medical, Vision, Dental, Paid Time Off, and 401K



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