Administrative Coordinator
2 days ago
We are seeking an experienced and organized Administrative Assistant to join our team at SERVPRO of Preferred Fire and Water, LLC. This is a full-time position working 40 hours per week, with occasional after-hours emergency calls.
Responsibilities
- Customer Service: Provide first-rate customer service over the phone and maintain daily work orders. Schedule coordination and manage the work-in-progress board.
- Job File Management: Complete FNOL documentation, prepare job paperwork for Crew/Estimator, prepare work orders, create and complete estimates, and manage job file documentation.
- Office Administration: Maintain and organize file systems, manage company calendars, assist in client communication, review and route bulletins, and perform other administrative tasks as needed.
Requirements and Qualifications
- Experience: Office experience is a plus.
- Customer Service Skills: First-rate customer service track record.
- Communication Skills: Effective written and oral communication.
- Problem-Solving Skills: Critical thinking and problem-solving skills.
- Team Player: Ability to work effectively in a team environment.
Benefits
- Salary: Estimated annual salary: $45,000 - $60,000 based on location and experience.
- Benefits Package: Supplemental health insurance, PTO, paid holiday, matching 401(k), and OT available.
Work Environment
This is a largely sedentary role in an office environment. However, some filing is required, which may involve lifting files, opening filing cabinets, and bending or standing on a stool as necessary.
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