Hotel Guest Services Representative

3 weeks ago


Medford, Oregon, United States My Place Hotels Full time

My Place Hotel Medford is seeking a motivated individual to join our Guest Services team as a Hotel Guest Services Representative. The ideal candidate will be responsible for all aspects of guest accommodations, including reservations, check-ins, and check-outs. A positive, friendly, and customer-focused attitude is essential for this role. The representative will also be responsible for informing guests about hotel features and amenities, including local attractions. Additionally, the representative will assist with laundry and cleaning duties, as well as learn and perform Night Audit responsibilities. The successful candidate will be available to work on call for the hotel's needs.

Responsibilities:

  • Reservations, check-ins, and check-outs
  • Providing exceptional customer service
  • Informing guests about hotel features and amenities
  • Laundry and cleaning duties
  • Night Audit responsibilities
  • Availability to work on call

What We Offer:

  • A fun and dynamic working environment
  • Advancement opportunities


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