Senior Success Strategist

3 weeks ago


Reading, Pennsylvania, United States Penske Full time
Job Summary

The Senior Success Planner will serve as the bridge between Customer Success and Sales, operating in Sales while being part of the Customer Success team. This role will work closely with Sales to identify business needs and recommend innovative strategies to achieve desired outcomes.

Key Responsibilities
  • Develop and maintain Penske Digital subject matter expertise
  • Develop and maintain Penske Sales and Product Line expertise
  • Help increase the velocity of deals with Outcome-Based Selling
  • Facilitate technical discussions throughout the sales cycle
  • Team Lead/Mentor
  • Apply a consultative approach to convert Products and Services into Solutions/Outcomes for Customers
  • Create and get approval on the customer's path to and definition of Success
  • Create a comprehensive and strategic Success Plan for customers
  • Ensure successful hand-offs from Sales to Customer Success
  • Support Customer Success with customer re-onboarding efforts
Requirements
  • Strategic Planning
  • Highly Adaptable
  • Critical Thinking
  • Self-Motivated
  • Problem Solving
  • Organizational Skills
  • Time Management
  • Verbal and Written Communication Skills
  • Strong Presentation Skills
Qualifications
  • 5+ years Customer Service
  • 3+ years Customer Success or Sales
Physical Requirements
  • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Reading, Pennsylvania, United States Sargent & Lundy, LLC Full time

    Senior Mechanical Engineer OpportunityWe are seeking a highly skilled Senior Mechanical Engineer to join our Nuclear Power Group at Sargent & Lundy, LLC.About the RoleThis is a senior-level Mechanical Engineer position responsible for designing, developing, and implementing mechanical systems for power plants. The ideal candidate will have a strong...

  • Senior Geologist

    2 weeks ago


    Reading, Pennsylvania, United States Burns & McDonnell Full time

    Job SummaryWe are seeking a highly skilled Senior Geologist to lead our environmental remediation investigation and stratigraphy projects. The successful candidate will have a strong technical background in geology and significant experience in remediation investigation, consulting, and project execution.Key ResponsibilitiesConduct research and analysis of...

  • Senior Geologist

    2 weeks ago


    Reading, Pennsylvania, United States Burns & McDonnell Full time

    Job SummaryWe are seeking a highly skilled Senior Geologist to lead our environmental remediation investigation and stratigraphy projects. The successful candidate will have a strong technical background in geology and significant experience in remediation investigation, consulting, and project execution.Key ResponsibilitiesConduct research and analysis of...


  • Reading, Pennsylvania, United States Sargent & Lundy Full time

    Job SummaryWe are seeking a highly skilled Senior Nuclear Operations Engineer to join our team at Sargent & Lundy. As a key member of our Nuclear Power Group, you will be responsible for leading efforts to ensure successful completion of engineering and operations projects, while maintaining project scope, budget, and client satisfaction.Key...


  • Reading, Pennsylvania, United States Stantec Full time

    Job Title: Senior Transmission Line Project EngineerWe are seeking a highly skilled Senior Transmission Line Project Engineer to join our team at Stantec. As a key member of our team, you will be responsible for planning, analyzing, and designing transmission line projects for our clients.Key Responsibilities:Plan and analyze transmission line projects to...


  • Reading, Pennsylvania, United States UnitedHealth Group Inc Full time

    Senior Community Care Nurse PractitionerAt UnitedHealth Group, we're transforming the health care industry by creating a seamless health journey for patients across care settings. As a Senior Community Care Nurse Practitioner, you'll play a vital role in our Senior Community Care (SCC) program, which coordinates the delivery and provision of clinical care to...

  • Senior Data Analyst

    10 hours ago


    Reading, Pennsylvania, United States Penske Truck Leasing Full time

    Job Title: Senior Data Analyst - Field Operations PlanningThe Senior Data Analyst - Field Operations Planning is a critical role within Penske Truck Leasing, responsible for providing analytical support to the business. This position serves as a key partner to the business, leveraging data to drive insights and inform decision-making.Key...


  • Reading, Pennsylvania, United States Insight Global Full time

    Senior BI Developer/Qlik Developer OpportunityInsight Global's growing client is seeking a highly skilled Senior BI Developer/Qlik Developer to contribute to their team's success. As a key member of the team, you will be responsible for creating innovative dashboards in Qlik Sense, working closely with cross-functional teams to drive visualization and...

  • Senior Category Buyer

    4 weeks ago


    Reading, Pennsylvania, United States Volta Trucks Full time

    About the RoleWe are seeking a highly skilled Senior Category Buyer to join our team at Volta Trucks. As a key member of our purchasing function, you will play a critical role in driving our growth and success.Key ResponsibilitiesSupport the implementation of sourcing plans, ensuring timely delivery and meeting agreed targets.Lead sourcing activities, manage...


  • Reading, Pennsylvania, United States Spotts, Stevens and McCoy Full time

    Job SummaryWe are seeking a highly experienced Senior Municipal Engineer to join our team at Spotts, Stevens and McCoy, Inc. in Reading, PA. The successful candidate will have a strong background in municipal engineering, with a focus on stormwater management and traffic/transportation projects.Key ResponsibilitiesDesign and manage stormwater management and...


  • Reading, Pennsylvania, United States Sargent & Lundy Full time

    Job SummaryWe are seeking a highly skilled Senior Nuclear Operations Engineer to join our team at Sargent & Lundy. As a key member of our operations team, you will be responsible for leading efforts to ensure the successful completion of engineering and operations projects.Key ResponsibilitiesLead multi-discipline teams to deliver project results that meet...


  • Reading, Pennsylvania, United States Stantec Full time

    Job Title: Senior Transmission Line Project EngineerWe are seeking a highly skilled Senior Transmission Line Project Engineer to join our team at Stantec. As a key member of our team, you will be responsible for planning, analyzing, and designing transmission line projects for our clients.Key Responsibilities:Plan and analyze transmission line projects to...


  • Reading, Pennsylvania, United States Sargent & Lundy Full time

    Job SummaryWe are seeking a highly skilled Senior Nuclear Operations Engineer to join our team at Sargent & Lundy. As a key member of our Nuclear Power Group, you will be responsible for leading efforts to ensure successful completion of engineering and operations project deliverables.Key ResponsibilitiesLead multi-discipline teams to deliver project...


  • Reading, Pennsylvania, United States Sargent & Lundy Full time

    Job SummaryWe are seeking a highly skilled Senior Nuclear Operations Engineer to join our team at Sargent & Lundy. As a key member of our Nuclear Power Group, you will be responsible for leading efforts to ensure successful completion of engineering and operations project deliverables.Key ResponsibilitiesLead multi-discipline teams to deliver engineering and...


  • Reading, Pennsylvania, United States Entech Engineering Inc Full time

    About the RoleWe are seeking a highly skilled Senior Energy Engineer to join our team at Entech Engineering Inc. As a key member of our Planning Services team, you will play a crucial role in driving cost-effective and environmentally sustainable energy solutions for our clients.Key ResponsibilitiesConduct field surveys, perform data analysis, and produce...


  • Reading, Pennsylvania, United States Sargent & Lundy Full time

    Job SummaryWe are seeking a highly skilled Senior Nuclear Operations Engineer to join our team at Sargent & Lundy. As a key member of our Nuclear Power Group, you will be responsible for leading efforts to ensure successful completion of engineering and operations projects.Key ResponsibilitiesLead multi-discipline teams to deliver project results that meet...


  • Reading, Pennsylvania, United States Penske Truck Leasing Full time

    Job SummaryThe Penske Senior Accountant will play a key role in the administration, accounting, and reporting of the Partnership's leases. This position will collaborate with various departments, including Real Estate, Foreign Affiliates, IT, and Controllership, to provide support and expertise. The successful candidate will be responsible for reviewing...


  • Reading, Pennsylvania, United States Substation Engineering Company Full time

    Job DescriptionSubstation Engineering Company (SECo) is a leading provider of engineering and design services for electric utilities. Our company culture is built on delivering high-quality solutions at a reasonable cost. We have a highly experienced team with expertise in transmission, substation, and distribution engineering and design.Job Summary:We are...


  • Reading, Pennsylvania, United States Teradyne Full time

    Job Title: Corporate Financial Planning and Analysis ManagerTeradyne is seeking a highly skilled Corporate Financial Planning and Analysis Manager to join our team. As a key member of our finance team, you will play a critical role in driving business growth and success.About the RoleThe successful candidate will have a strong background in financial...


  • Reading, Pennsylvania, United States Bravo Care Full time

    Job Opportunity for Certified Nursing AssistantsWe are seeking experienced Certified Nursing Assistants to join our team at Bravo Care. As a CNA, you will have the opportunity to work with a variety of senior living, long term care, and skilled nursing facilities in the Reading, Philadelphia, Norristown, Wilmington, and nearby counties.Benefits of the...