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Account Representative
2 months ago
We are seeking a highly skilled and detail-oriented Customer Service Specialist to join our team at Sonwil Distribution Center Inc. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing orders, and ensuring seamless logistics operations.
Key Responsibilities- Customer Service: Respond to customer inquiries, resolve issues, and maintain a high level of customer satisfaction.
- Order Management: Process orders, manage inventory, and ensure accurate and timely shipping.
- Logistics Coordination: Coordinate with transportation carriers, vendors, and internal departments to ensure efficient and effective logistics operations.
- Warehouse Operations: Assist with receiving, storing, and shipping products, and maintain a safe and organized warehouse environment.
- Education: High School Diploma or equivalent.
- Experience: 2-5 years in a customer service, traffic, or shipping role.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in MS Office.
- Physical Requirements: Ability to sit, stand, walk, reach, bend, and lift up to 15 pounds.
This is an administrative position that requires working in an office setting. The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
