Customer Service Representative at LAZ Parking

4 weeks ago


Houston, Texas, United States LAZ Parking Full time
Parking Services Specialist Job Description

As a Parking Services Specialist at LAZ Parking, you will be responsible for providing exceptional customer service to our clients. Your duties will include answering incoming calls, scheduling and managing parking reservations, processing payments, and resolving customer complaints in a timely manner. You will also be required to maintain accurate records and reports, and collaborate with team members to ensure efficient operations.

Key Responsibilities:
  • Answer incoming calls and provide customer service
  • Schedule and manage parking reservations
  • Process payments and provide accurate billing information
  • Resolve customer complaints and issues
  • Maintain accurate records and reports

Requirements:
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Strong communication and problem-solving skills


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