Dental Office Coordinator

1 week ago


Clarksville, Tennessee, United States Back 2 Basics Dentistry Full time
About Us

Back 2 Basics Dentistry has been a cornerstone in the Clarksville community for over 25 years, providing exceptional dental care with a personal touch. Our commitment to honesty, respect, communication, and compassion sets us apart, delivering superlative results for our patients.

Job Summary

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team. As a key member of our dental practice, you will play a vital role in ensuring our patients have a seamless and positive experience throughout their dental care journey.

Responsibilities
  • Patient Interaction: Discuss treatment plans and address patient queries with clarity and empathy, assisting patients in navigating their experience within the practice.
  • Administrative Tasks: Answer phones, manage patient inquiries, schedule appointments efficiently, coordinate with the dental team, handle insurance-related tasks, and accurately post charges and collect funds from patients.
  • Communication and Problem-Solving: Utilize exceptional communication skills to facilitate smooth communication between patients and the dental team, proactively identifying and resolving issues to ensure patient satisfaction.
  • Dental Terminology and Computer Skills: Demonstrate knowledge of dental terminology to effectively communicate with patients and dental professionals, comfortably navigating computer systems to input and retrieve relevant patient information.
  • Professional Demeanor: Maintain a pleasant smile and demeanor to create a welcoming atmosphere for patients.
Qualifications
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and a proactive approach to challenges.
  • Proficiency in dental terminology.
  • Comfort with computer systems and data management.
  • Previous experience in a dental or healthcare setting is preferred.

We value the well-being of both our patients and staff, and we are committed to creating a positive and supportive work environment.



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