AI Powered Customer Success Associate

4 days ago


Columbus, Ohio, United States XBuild Full time
Responsibilities and Qualifications

We are looking for a skilled Customer Success Specialist to join our Contractor Welcome Team at XBuild. In this role, you will be responsible for conducting initial welcome calls, answering basic questions, and guiding contractors through the submission of their first report. To be successful in this position, you will need to have 1+ years of experience in customer service, onboarding, or customer success roles.

Key qualifications include excellent communication skills, being organized, and being able to manage multiple calls and follow-up tasks daily. We also value candidates who are tech-savvy and comfortable learning new platforms quickly. If you meet these requirements, we invite you to apply for this exciting opportunity.



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