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Customer Success Specialist

2 months ago

Lexington, Kentucky, United States Paul Davis Company Owned Store Full time
Client Success Manager at Paul Davis Company Owned Store

The Client Success Manager at Paul Davis Company Owned Store plays a pivotal role in nurturing and sustaining connections with essential stakeholders and accounts within the commercial property sector. This position emphasizes enhancing brand visibility, advocating services, and fostering industry partnerships.

Job Title: Client Success Manager
Salary: $65,000 - $75,000 per year

Key Responsibilities:
  • Develop and uphold a comprehensive list of property and facility managers
  • Engage in proactive outreach and B2B sales initiatives
  • Organize and facilitate meetings with prospective clients
  • Maintain and strengthen existing commercial partnerships
  • Participate in and promote corporate events and seminars
  • Assist in tracking and reporting sales data
  • Collaborate with Regional Marketing Managers
  • Contribute to market research and lead generation efforts
Qualifications:
  • High school diploma or equivalent
  • A minimum of two years of experience in outside sales
  • Exceptional customer service and communication abilities
Preferred Qualifications:
  • Associate or bachelor's degree in a relevant field
  • Experience in restoration, construction, or insurance industries
Skills and Competencies:
  • Proficiency in Microsoft Office and CRM software
  • Strong prioritization and time management skills
  • Ability to work both independently and as part of a team
  • Robust selling and marketing capabilities
Physical Requirements:
  • Ability to remain stationary for extended periods
  • Occasional lifting of up to 10lbs
Work Environment:
Combination of indoor and outdoor settings with occasional travel.

Equal Opportunity Employer
Paul Davis Company Owned Store is an equal opportunity employer dedicated to diversity and inclusion in the workplace. We provide equal employment opportunities regardless of race, color, religion, gender, or other protected status.

Please note that this is a summary of the job description and additional duties may be assigned as needed.