Aquatics Department Coordinator
4 weeks ago
At The Salvation Army, we are seeking a highly skilled and dedicated Aquatics Coordinator to join our team. As a key member of our aquatics department, you will be responsible for overseeing the daily operations of our aquatic facilities, including lifeguarding, swim lessons, aquatic group exercise, and coaching.
Key Responsibilities:
- Provide direct oversight and training to aquatic staff, ensuring they meet the highest standards of safety and customer service.
- Develop and implement new aquatic programs, including safety and education classes, group exercise, and instructional programs.
- Assist in the scheduling and coordination of aquatic events and activities, ensuring seamless execution and excellent customer experience.
- Maintain a physical presence on the deck during peak hours, providing support and assistance as needed.
- May be required to instruct, coach, or lifeguard aquatic programs, demonstrating expertise and enthusiasm.
- Research and develop new aquatic programs, staying up-to-date with industry trends and best practices.
- Assist in the creation and implementation of staff professional development plans, ensuring continuous growth and improvement.
- Evaluate programs to ensure they meet the needs of our patrons and the community, making data-driven decisions to enhance our services.
- Schedule and run aquatic exercise clinics and conferences, promoting health and wellness in our community.
- Prepare and complete various reports, forms, and correspondence, ensuring accurate and timely communication.
- Perform administrative duties, including preparing and reviewing written information related to training, class registrations, incidents, and volunteer needs.
- Establish and maintain staff training manuals and emergency action plans, ensuring a safe and secure environment for all.
- Assist with regular preventative maintenance and operational support for all pools, supplies, and equipment.
- Report deck defects and necessary repairs, completing all necessary records and reports.
- Establish and maintain effective means of staff communication, fostering a positive and productive work environment.
- Monitor aquatic inventory and ensure availability of adequate materials for programming, initiating orders for new or replacement materials as needed.
- Provide exceptional customer service to our community, ensuring prompt and courteous service to all patrons, clients, and members.
- Enforce rules and regulations to provide a safe environment for all members, visitors, and employees, cautioning swimmers regarding unsafe areas and actions.
- Rescue swimmers in danger of drowning and provide appropriate care, including first aid, rescue breathing, and CPR.
- Inspect and maintain cleanliness of swimming pool areas, locker rooms, restrooms, trash cans, cleaning equipment, aquatic equipment storage areas, and other assigned areas.
- Ability to communicate effectively with co-workers and customers in person and over the phone, demonstrating a positive and energetic attitude.
- Carry out The Salvation Army mission in your actions and words during your employment, upholding our values and principles.
- Ability to present oneself in a professional manner, maintaining confidentiality and sensitivity in relation to information and documentation.
- Ability to read, write, and communicate well in English, with bilingual English/Spanish preferred.
- Have a philosophy of education consistent with that of The Salvation Army, promoting a culture of learning and growth.
- Can work with children, adults, and other staff in a capacity of leadership, counseling, and education, demonstrating empathy and understanding.
- Must have the ability to swim with proficiency and endurance, meeting the demands of all aquatic areas.
Working Conditions:
- Ability to swim 500 yards continuously under 10 minutes.
- Ability to demonstrate all four competitive strokes and racing starts.
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
- Ability to grasp, push, pull objects, and reach overhead.
- Ability to lift and carry 50 lbs.
- Must be in good physical and mental health, capable of meeting the demands of all aquatic areas.
Minimum Qualifications:
- Must be at least 21 years of age.
- Bachelor's degree in a relevant field, or equivalent experience and 2+ years of related experience as a lifeguard, swim instructor, aquatic coach, and/or aquatic group exercise instructor, preferably with some experience overseeing people or programs.
- Must possess and maintain current certificates in American Red Cross First Aid for Public Safety Personnel (Title 22) or above; CPR for the Professional Rescuer (CPR Pro), Oxygen Administration, and Lifeguarding.
- Prefer candidates with Certified Pool Operator (CPO) certificate from nationally recognized organization or verify enrollment in first 90 days of hire.
- Prefer American Red Cross Lifeguard Instructor certification.
- Possess significant experience working at a large public pool facility.
- Documented knowledge of principles and techniques of aquatic instruction and coaching, Safety protocol (First Aid, CPR, water rescues & lifeguarding); personnel and program supervision; and facility oversight.
Skills, Knowledge & Abilities:
- Must be able to work varied shifts including early mornings, evenings, weekends, holidays, and split shifts.
- Experience working with the public.
- Demonstrate the ability to relate positively and energetically with staff, clients, members, and customers, ability to be self-motivated, work independently, and in a team environment.
- Ability to prioritize and address projects, which may conflict, in a time-sensitive manner.
- Ability to analyze problems and reach acceptable and workable solutions, implement effectively.
- Ability to present oneself in a professional manner, ability to maintain confidentiality and sensitivity in relation to information and documentation.
- Ability to read, write, and communicate well in English required, bilingual English/Spanish preferred.
- Have a philosophy of education consistent with that of The Salvation Army.
- Can work with children, adults, and other staff in a capacity of leadership, counseling, and education.
- Must have the ability to swim with proficiency and endurance.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:
The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or abilities.
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