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Client Support Specialist

2 months ago

Panama City, Florida, United States Peaden Air Conditioning Plumbing and Electrical Full time

About Us

Peaden Air Conditioning Plumbing and Electrical is dedicated to delivering exceptional service in the home service industry. Our commitment to quality and customer satisfaction has earned us a reputation as a leader in plumbing, air conditioning, and electrical repairs. We pride ourselves on our team-oriented culture and the supportive environment we provide to our employees.

Your Role

As a Customer Service Representative, your primary responsibility will be to enhance customer satisfaction by delivering outstanding service over the phone. You will be the voice of our company, ensuring that each interaction leaves a positive impression.

Key Responsibilities

  • Build strong relationships with customers by going above and beyond in service delivery.
  • Engage in ongoing training and development to enhance your professional skills.
  • Maintain accurate and up-to-date information in our customer database.
  • Provide information about our products and services to educate customers.
What We Provide:
  • Comprehensive Medical, Dental, and Vision coverage.
  • Company-funded long-term disability insurance.
  • 401K plan with company matching contributions.
  • Generous Paid Time Off and holidays.
  • A supportive work environment where you are valued as part of our family.
Qualifications:
  • Strong typing skills and proficiency in computer applications.
  • Excellent verbal communication abilities.
  • Ability to collaborate effectively within a team and adapt to changing circumstances.
  • A passion for delivering top-notch customer service.
Peaden is committed to providing equal employment opportunities to all individuals, regardless of various protected characteristics. We maintain a drug-free workplace and require successful completion of background checks and drug tests.