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Customer Service Ambassador

2 months ago


Alpharetta, United States Legends International Full time

**Job Summary**

Legends International is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our venue team, you will be responsible for providing exceptional guest experiences and ensuring that our customers receive the highest level of service.

**Key Responsibilities:**

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Work closely with the General Manager and other venue staff to ensure seamless execution of events and activities.
  • Assist with the development and implementation of customer service initiatives and programs.
  • Conduct surveys and gather feedback from guests to identify areas for improvement.
  • Collaborate with other departments to ensure that all guests receive a consistent and high-quality experience.

**Requirements:**

  • High school diploma or equivalent required; some college preferred.
  • Previous customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays.

**What We Offer:**

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

**About Legends International:**

Legends International is a leading provider of hospitality and entertainment services. We are committed to delivering exceptional experiences for our guests and creating a positive and inclusive work environment for our employees.