Customer Service Representative
1 month ago
We are seeking personable, customer service-oriented problem solvers to join our inbound call center team. In this role, you will manage sensitive situations with ease, providing top-notch service to customers while helping them navigate their financial challenges. Ideal candidates thrive in a fast-paced environment, are empathetic, and excel at communicating complex information in a clear, supportive manner.
Key Responsibilities:
- Inbound & Outbound Calls: Handle a high volume of both inbound and outbound calls (200+ daily) with customers whose accounts are 5-29 days past due. Assist in bringing accounts current through negotiation and education.
- Customer Support: Provide excellent service by understanding customer concerns, identifying the root causes of delinquency, and offering solutions to ensure the best outcome for both the customer andcompany
- Delinquency Management: Contribute to the team’s overall goals related to reducing delinquency rates and improving customer retention.
- Maintain Positive Attitude: Approach all customer interactions with an upbeat, supportive attitude to foster trust and satisfaction.
- Adherence to Company Policies: Follow all organizational guidelines and procedures during every customer interaction.
Skills & Qualifications:
- Excellent Communication Skills: Strong verbal communication with the ability to simplify complex information for customers.
- Customer Service Orientation: Passion for providing exceptional service and ensuring customer satisfaction.
- Problem-Solving: Ability to think critically and provide effective, customer-friendly solutions to sensitive issues.
- Multitasking Skills: Proficient in talking, typing, and navigating software systems simultaneously.
- Adaptability & Growth: Open to feedback, willing to learn, and flexible with evolving procedures.
- Phone-based Proficiency: Comfortable with phone-based communication for the duration of an 8-hour shift, including potential overtime.
- Self-Motivated: Takes initiative and ownership of tasks, with a focus on continuous improvement.
- Preferred: Bilingual in Spanish and English for enhanced customer service.
-
Customer Service Representative
3 weeks ago
Alpharetta, United States Automation Personnel Services Inc Full timeAutomation Personnel Services is looking for a Customer Service Representative for a printing company in Alpharetta, GA. In this role, you'll be at the forefront of customer engagement, answering phones, delivering top-notch support, and tackling a v Customer Service Representative, Customer Service, Representative, Customer Experience, Staffing, Customer...
-
Customer Service Representative
3 days ago
Alpharetta, United States Capitol Wholesale Fence Company, Inc Full timeThe Customer Service Representative is responsible for providing customer interface and provides a variety of services, solutions, support, and information in a manner that builds trust, confidence, and long-term business. The customer service representative is the primary internal customer point of contact for service, information regarding products, and...
-
Customer Service Representative
4 weeks ago
Alpharetta, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer...
-
Customer Service Representative
4 weeks ago
Alpharetta, United States British Swim School Full timeJob Title: Customer Service RepresentativeAbout the Role:As a Customer Service Representative at British Swim School, you will play a critical role in providing an excellent customer experience. You will be the first point of contact for our customers, answering their questions and addressing their concerns in a professional and friendly...
-
Storage Customer Service Representative
6 months ago
Alpharetta, United States U-Haul International, Inc Full timeSupport the site manager with facility operations. Answer phone inquiries from active and prospective customers. Show storage units, explain the terms of rental agreements and prepare rental contracts. Perform general routine property cleanup and min Customer Service Representative, Customer Service, Storage, Representative, Retail
-
Customer Service Representative
4 weeks ago
Alpharetta, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a welcoming and engaging experience.Take customer orders using our Point of Sales...
-
Customer Service Representative
2 weeks ago
Alpharetta, United States EOTM - Partners Professional Full timeJob DescriptionJob DescriptionA large distribution center, located in Alpharetta, Ga off of Windward Pkwy, who specializes in seasonal items is seeking (2) Customer Service Representatives during their busy season through December. If you are not working and need a job immediately, please send your resume ASAP. Mon- Fri 8am to 5pm Some OT and Some weekend...
-
Customer Service Representative
3 months ago
Alpharetta, United States Matt Cresap State Farm Insurance Full timeJob description:State Farm Insurance agency is seeking a State Farm Customer Service Representative to be part of our successful team! No insurance experience is required! We offer competitive pay (hourly or salary) + bonuses with opportunities for promotion, and increased pay within the organization. Newly hired associate(s) will benefit from proven...
-
Customer Service Representative
2 months ago
alpharetta, United States Matt Cresap State Farm Insurance Full timeJob description:State Farm Insurance agency is seeking a State Farm Customer Service Representative to be part of our successful team! No insurance experience is required! We offer competitive pay (hourly or salary) + bonuses with opportunities for promotion, and increased pay within the organization. Newly hired associate(s) will benefit from proven...
-
Customer Service Representative
1 month ago
alpharetta, United States Matt Cresap State Farm Insurance Full timeJob description:State Farm Insurance agency is seeking a State Farm Customer Service Representative to be part of our successful team! No insurance experience is required! We offer competitive pay (hourly or salary) + bonuses with opportunities for promotion, and increased pay within the organization. Newly hired associate(s) will benefit from proven...
-
Customer Service Representative
3 months ago
Alpharetta, United States Matt Cresap State Farm Insurance Full timeJob description: State Farm Insurance agency is seeking a State Farm Customer Service Representative to be part of our successful team! No insurance experience is required! We offer competitive pay (hourly or salary) + bonuses with opportunities for promotion, and increased pay within the organization. Newly hired associate(s) will benefit from proven...
-
Customer Service Representative
2 months ago
Alpharetta, United States Matt Cresap State Farm Insurance Full timeJob description:State Farm Insurance agency is seeking a State Farm Customer Service Representative to be part of our successful team! No insurance experience is required! We offer competitive pay (hourly or salary) + bonuses with opportunities for promotion, and increased pay within the organization. Newly hired associate(s) will benefit from proven...
-
Customer Service Representative
4 weeks ago
Alpharetta, United States Global Payments Full timeAt Global Payments, we're dedicated to delivering exceptional payment solutions to our clients. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive top-notch support.Key Responsibilities:Respond to customer inquiries via various channels, including mail, email, and phone.Update and document cardholder accounts,...
-
Customer Service Representative
4 weeks ago
Alpharetta, Georgia, United States John Sill Full timeJob DescriptionAt John Sill, we are seeking a skilled Customer Service Representative to join our team. As a CSR, you will be responsible for providing exceptional customer service, including cross-selling opportunities. You will work closely with our team to ensure that our customers receive the best possible experience.We offer a comprehensive training...
-
Customer Service Representative
3 weeks ago
Alpharetta, United States Robert Half Full timeJob DescriptionJob DescriptionWe are searching for a Customer Service Representative to join our team in Alpharetta, Georgia. In this role, you will be tasked with managing client accounts and ensuring the accuracy of our systems while communicating effectively with our clients and carriers. This role offers a contract to hire employment...
-
Bilingual Customer Service Representative
4 weeks ago
Alpharetta, United States Southern Insurance Underwriters Full timeBilingual Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Southern Insurance Underwriters. As a Bilingual CSR, you will be responsible for providing exceptional customer service to our clients via telephone and email.Key Responsibilities: Provide high-quality customer service through...
-
Customer Service Representative
4 weeks ago
Alpharetta, GA, United States Randstad Full timeCustomer Service RepresentativeAre you looking for a challenging and rewarding role in customer service? We have an exciting opportunity for a Customer Service Representative to join our team at Randstad. In this role, you will be responsible for assisting customers with inquiries, account status, and problem resolution by utilizing existing resources and...
-
Customer Service Representative
4 weeks ago
Alpharetta, United States RBM of Alpharetta Full timeJob Summary:We are seeking a highly skilled Business Development Representative to join our Service Department team at RBM of Alpharetta. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer incoming phone calls and online chats to assist clients with scheduling...
-
Customer Service Representative IV
4 weeks ago
Alpharetta, United States The Fountain Group Full timeWe are seeking a Customer Service Representative IV for a prominent client of ours. This position is a great opportunity to utilize your customer service skills and provide exceptional support to our clients.Pay is $21.58/hr to Start6 Month Assignment, possibility for extension or conversion based on performance and budget.Monday - Friday, 8am - 5pm (Fully...
-
Customer Service Representative
2 weeks ago
Alpharetta, United States WOTM - Partners Professional Full timeJob DescriptionJob DescriptionA large distribution center, located in Alpharetta, Ga off of Windward Pkwy, who specializes in seasonal items is seeking (2) Customer Service Representatives during their busy season through December. If you are not working and need a job immediately, please send your resume ASAP. Mon- Fri 8am to 5pm Some OT and Some...