Phone Representative
3 weeks ago
We are seeking a skilled and motivated Customer Service Representative to join our team in Rockville, MD.
In this role, you will be responsible for providing exceptional service to our valued customers through phone, email, and chat interactions.
You will resolve inquiries, process requests, and ensure customer satisfaction, while adhering to company policies and procedures.
Key Responsibilities:- Respond to incoming phone calls, emails, and chat inquiries from customers in a timely and professional manner.
- Actively listen to customer concerns and identify their needs.
- Research and provide accurate information about our products and services.
- Resolve customer issues efficiently and effectively, following established procedures.
- Upsell and cross-sell relevant products and services to enhance the customer experience (depending on the company).
- Document all customer interactions accurately and concisely in our CRM system.
- Bachelor's Degree (Preferred).
- Minimum of one year of Call Center Experience.
- Excellent communication, both written and verbal.
- Active listening and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong computer and technical skills.
- Ability to prioritize and manage multiple tasks simultaneously.
- A positive and enthusiastic attitude.
Estimated Salary: $18-$22 per hour, depending on location and experience. This position offers an excellent opportunity to develop your skills and advance your career in customer service.
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Customer Service Representative
3 days ago
Rockville, Minnesota, United States Sparing Consulting Full timeKey ResponsibilitiesProvide administrative support to the sales team, including calendar management, scheduling appointments, and preparing sales-related documents and reports.Make outbound calls to prospects to schedule initial appointments for sales representatives.Respond to customer inquiries via phone, email, and in-person, providing accurate...
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Customer Service Representative
2 days ago
Rockville, Minnesota, United States Stop & Shop Full timeAbout Stop & ShopStop & Shop is a leading grocery retailer dedicated to serving our communities with quality products and exceptional customer service. We pride ourselves on creating a welcoming environment where customers feel valued and supported. As a service-driven organization, we prioritize equality and fairness in all aspects of our business, from...
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Exceptional Customer Service Representative
3 weeks ago
Rockville, Minnesota, United States Addison Group Full time**About the Job:**We are seeking a talented Customer Service Representative to join our team in Rockville, MD. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Main Responsibilities:Customer Support: Engage with customers via phone, chat, and email to resolve...
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Plumbing Customer Support Representative
3 weeks ago
Rockville, Minnesota, United States James Vito, Inc. Full timeAbout UsAt James Vito, Inc., we pride ourselves on having the most well-trained staff and technicians in the industry.We are a family business with a service area spanning hundreds of miles and a commitment to excellence that sets us apart from the competition.We are looking for a talented Customer Service Representative to join our team and help us continue...
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Patient Services Representative
2 days ago
Rockville, Minnesota, United States FYZICAL Therapy and Balance Centers Full timeCompany Overview:FYZICAL Therapy and Balance Centers is a leading physical therapy company committed to changing the PT industry by creating non-traditional, individualized treatment plans.Job Description:We are seeking a highly skilled Client Care Specialist to join our champion team. As the first and last person our amazing clients see when they enter and...
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Salon Customer Service Representative
2 days ago
Rockville, Minnesota, United States 4&Co Salon Full timeJob OverviewThe 4&Co Salon is seeking a highly skilled and friendly Receptionist to play a pivotal role in providing exceptional customer service and ensuring a seamless salon experience. As the primary point of contact for clients, you will be responsible for managing appointments, handling phone calls, and assisting with administrative tasks.Key...
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Title Sales Representative
3 weeks ago
Rockville, Minnesota, United States Closeline Settlements Full timeAbout the RoleAre you a driven and ambitious sales professional looking to excel in the title insurance industry? We are seeking a talented Inside Sales Team Member to join our thriving agency, Closeline Settlements.In this exciting opportunity, you will engage with potential clients, build strong relationships, and provide exceptional service. Your primary...
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Customer Service Representative Position
2 days ago
Rockville, Minnesota, United States Addison Group Full timeJob ResponsibilitiesRespond promptly and professionally to incoming customer inquiries via phone, email, and chat.Actively listen to customer concerns and identify their needs to provide accurate information about our products and services.Resolve customer issues efficiently and effectively by following established procedures.Upsell and cross-sell relevant...
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Call Center Professional
3 days ago
Rockville, Minnesota, United States Addison Group Full timeJob OverviewAt Addison Group, we are seeking a skilled Customer Service Representative to join our team in a contract capacity. This role involves providing exceptional service through phone, email, and chat interactions with valued customers.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work...
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Healthcare Front Desk Representative
3 weeks ago
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Customer Service Advocate
4 weeks ago
Rockville, Minnesota, United States Addison Group Full timeAbout the RoleOur client, Addison Group, is seeking a team of motivated and articulate Customer Service Representatives to join them in a contract capacity.In this role, you will be the first point of contact for our valued customers, providing exceptional service through phone, email, and chat interactions.You will be responsible for resolving inquiries,...
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Service Desk Associate Professional
2 days ago
Rockville, Minnesota, United States Stop & Shop Full timeAbout Stop & ShopAt Stop & Shop, we strive to deliver exceptional customer experiences. Our commitment to diversity and inclusion fosters a workplace where everyone feels valued and respected. As a service-oriented company, we provide equal opportunities for all employees and prospective employees, without regard to their background or characteristics.Job...
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Multi-Faceted Maintenance Professional
2 days ago
Rockville, Minnesota, United States Residential One LLC Full timeJob OverviewResidentialONE, a premier property management company in the mid-Atlantic region, seeks a highly skilled and experienced Maintenance Technician to join our team.ResponsibilitiesAs a key member of our maintenance team, you will be responsible for ensuring the overall upkeep and maintenance of our properties. This includes but is not limited...
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Client Services Representative
3 days ago
Rockville, United States Exact Sciences Full timeA company is looking for a Client Services Representative to provide exceptional service to clients and assist with various processes related to the product. Key Responsibilities Assist clients via inbound phone lines and direct them to appropriate internal staff Educate clients on the ordering and billing processes, and coordinate specimen shipping...
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Call Center Representative
2 days ago
Rockville, United States ROCS Grad Staffing Full timeA Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here’s a general job description for this role: Job Title: Call Center Representative Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service...
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Call Center Representative
7 days ago
Rockville, United States Addison Group Full timePosition: Call Center RepresentativeLocation: Rockville, MD Pay: $18-$22/ Hour Type: 6 Month ContractAbout the Role: Our client is seeking a team of motivated and articulate Customer Service Representatives to join them in a contract capacity. In this role, you will be the first point of contact for our valued customers, providing exceptional service...
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Customer Experience Representative
7 days ago
Rockville, Maryland, United States Wingstop Full timeAt Wingstop, we're looking for a talented Customer Experience Representative to join our team! As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by:Acting as the face and voice of Wingstop to all guests who walk into the restaurant.Providing guests with authentic, positive, and genuine experiences.Interacting...
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Call Center Representative
2 weeks ago
Rockville, United States Growing Benefit Fund Full timeJob DescriptionJob DescriptionA Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here’s a general job description for this role:Job Title: Call Center RepresentativeJob Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing...
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Rockville, United States Residential Exterior Remodeler Full timeJob DescriptionJob DescriptionCompany: Residential Exterior Remodeler - Specializing with Roofing, Siding, and Gutters for over 10 years.Roofing Sales Representative $150-250K Per Year Plus ROOFING SALES REPRESENTATIVE POSITION: • Lucrative Roofing Sales Career opening • Earn $150-250K per year canvassing neighborhoods, identifying homes with storm...
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Inside Sales Representative
3 weeks ago
Rockville Centre, New York, United States Eldredge Lumber & Hardware, Inc. Full timeAbout the RoleAs a key member of our sales team, the Inside Sales Representative will be responsible for driving revenue growth and increasing customer satisfaction.This role involves making numerous phone calls per day to prospective customers, identifying key players, generating interest, qualifying prospects, and closing sales.Requirements:Proven inside...
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Sales and Service Representative
3 months ago
Rockville, United States Heritage-Crystal Clean, LLC Full timeSales & Service Representative Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for...
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Sales and Service Representative
6 days ago
Rockville, United States Heritage-Crystal Clean LLC Full timeSales & Service Representative Crystal Clean (CC)is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for...
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Sales and Service Representative
6 days ago
Rockville, United States Heritage-Crystal Clean LLC Full timeSales & Service Representative Crystal Clean (CC)is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for...
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Customer Service Representative
8 months ago
Rockville, United States U-Haul Full timeLocation: 12025 Parklawn Dr, Rockville, Maryland 20852 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Medical Call Center Representative
4 weeks ago
Rockville, United States Randstad USA Full timeJob DescriptionJob DescriptionRandstad is currently hiring and looking to fill multiple Medical Call Center Representative positions in Rockville, MD 20850. Please review the job details below:Duration: This is a temp to hire opportunity.Start Date:January 6th, 2025Location:Rockville, MD 20850Pay:$20.00-$23.00/hr. based on experience.Hours:Flexibility to...
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Senior Business Development Representative
2 weeks ago
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Senior Business Development Representative
3 hours ago
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Senior Business Development Representative
2 weeks ago
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Senior Business Development Representative
6 hours ago
Rockville, United States Silent Beacon LLC Full time $60,000 - $80,000Title: Senior Business Development RepresentativeReports to: Director of Sales & MarketingFLSA Classification: ExemptCompany DescriptionSilent Beacon, LLC (SBL) is a local tech company focused on delivering immediate aid to those in need through wireless alert devices and tracking applications. We are proud to be an innovative producer of a diverse line of...
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Customer Service Representative
2 days ago
Rockville, United States Ultimate Staffing Full timeJob Description: Customer Service Representative - Membership DepartmentLocation: Rockville, MDEmployment Type: Full-TimeAbout the OrganizationUltimate Staffing is working with a dynamic nonprofit association in Rockville, MD, dedicated to serving its members and advancing its mission of making a meaningful impact. We are seeking a passionate and...
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Customer Service Representative
2 days ago
Rockville, United States Ultimate Staffing Full timeJob Description: Customer Service Representative - Membership DepartmentLocation: Rockville, MDEmployment Type: Full-TimeAbout the OrganizationUltimate Staffing is working with a dynamic nonprofit association in Rockville, MD, dedicated to serving its members and advancing its mission of making a meaningful impact. We are seeking a passionate and...
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Route Sales and Service Representative
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Rockville, United States Heritage-Crystal Clean, LLC Full timeCrystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...
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Customer Service Representative
5 days ago
Rockville, Maryland, United States Aston Carter Full timeAbout Aston CarterWe are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. We embed DE&I into our culture through hiring diverse talent, maintaining an inclusive environment, building a culture of care and...