Current jobs related to Lead Medical Support Supervisor - San Diego, California - VETERANS HEALTH ADMINISTRATION

  • Technical Support Supervisor

    2 weeks ago

    San Diego, California, United States Verve Cloud Full time

    Job Title: Technical Support SupervisorAt Verve Cloud, we are seeking a highly skilled and experienced Technical Support Supervisor to join our team. As a Technical Support Supervisor, you will be responsible for providing exceptional leadership, guidance, and technical expertise to the Technical Support department.Key Responsibilities:Provide technical...

  • Technical Support Supervisor

    4 weeks ago

    San Diego, California, United States Verve Cloud Full time

    Job Title: Technical Support SupervisorVerve Cloud Inc. is a leading provider of cloud-based voice, internet, and unified communication services. We are seeking a highly skilled Technical Support Supervisor to join our team.Job Summary:The Technical Support Supervisor will be responsible for leading a team of technical support specialists, providing...

  • Lead Supervisor

    4 days ago

    San Diego, California, United States Centerra Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Lead Supervisor to join our team at Constellis. As a Lead Supervisor, you will be responsible for overseeing a team of employees and ensuring that they are working efficiently and effectively to meet the needs of our clients.Key ResponsibilitiesConduct regular inspections of posts and PSOs to ensure...

  • Medical Assistant Supervisor

    4 weeks ago

    San Diego, California, United States Family Health Centers of San Diego Full time

    Job Title: Medical Assistant SupervisorFamily Health Centers of San Diego is seeking a highly skilled and experienced Medical Assistant Supervisor to join our team. As a Medical Assistant Supervisor, you will be responsible for overseeing the Medical Assistant team, ensuring that they are providing high-quality patient care and adhering to our organization's...

  • Medical Assistant Supervisor

    4 weeks ago

    San Diego, California, United States Family Health Centers of San Diego Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Assistant Supervisor to join our team at Family Health Centers of San Diego. As a Medical Assistant Supervisor, you will be responsible for overseeing the Medical Assistant team, ensuring that they are performing their duties to the highest standard, and providing guidance and support to help...

  • Customer Support Team Lead

    1 month ago

    San Diego, California, United States Platform Science Full time

    About the RoleWe're seeking a highly skilled Customer Support Supervisor to join our team at Platform Science. As a key member of our support operations, you'll play a vital role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesLead a team of support specialists to deliver top-notch customer serviceDevelop and implement...

  • Travel Nurse RN Lead

    3 weeks ago

    San Diego, California, United States Lead Health Full time

    Unlock Your Potential as a Travel Nurse RNWe're seeking a skilled Case Management Travel RN to make a meaningful impact on patient care. As a valued member of our team, you'll have the opportunity to work with a leading healthcare organization and enjoy a high-paying and flexible lifestyle with low stress and full benefits.At Lead Health, we're committed to...

  • Medical Assistant Supervisor

    3 weeks ago

    San Diego, California, United States Family Health Centers of San Diego Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Assistant Supervisor to join our team at Family Health Centers of San Diego. As a Medical Assistant Supervisor, you will be responsible for overseeing the Medical Assistant team, ensuring quality patient care, and promoting a positive work environment.Key ResponsibilitiesCollaborate with...

  • Technical Support Supervisor

    2 weeks ago

    San Diego, California, United States Verve Cloud Full time

    Job Title: Technical Support SupervisorVerve Cloud Inc. is a Nationwide cloud-based voice, internet and unified communication service provider. We operate a fault-tolerant and multi-carrier network infrastructure that supports small to enterprise business clients.We are a single source provider offering a full suite of UCaaS services to meet our client's...

  • Medical Assistant Supervisor

    4 weeks ago

    San Diego, California, United States Family Health Centers of San Diego Full time

    Job SummaryFamily Health Centers of San Diego is seeking a highly skilled Medical Assistant Supervisor to join our team. As a Medical Assistant Supervisor, you will be responsible for overseeing the Medical Assistant team, ensuring quality patient care, and promoting a positive work environment.Key ResponsibilitiesCollaborate with Charge Nurses, Nursing...

  • Ramp Operations Supervisor

    3 days ago

    San Diego, California, United States GAT Airline Ground Support Full time

    GAT Airline Ground Support is seeking a highly skilled and experienced Ramp Supervisor to lead our team of aviation professionals. Job Summary The Ramp Supervisor will be responsible for directing and coordinating the efforts of ground, line, and cabin service personnel, ensuring the timely delivery of services for airlines as contracted. This role requires...

  • Travel Nurse RN Lead

    3 weeks ago

    San Diego, California, United States Lead Health Full time

    Unlock Your Potential as a Travel Nurse RNWe're seeking a skilled Case Management Registered Nurse to join our team at Lead Healthstaff. As a Travel RN, you'll have the opportunity to make a positive impact on patient care while enjoying a high-paying and flexible lifestyle.Key Responsibilities:Provide exceptional patient care as a Case Management Registered...

  • Traveling Nurse Leader

    4 weeks ago

    San Diego, California, United States Lead Health Full time

    Lead the Charge Forward in Your Healthcare CareerWe're seeking a skilled House Supervisor Registered Nurse (RN) to join our team at Lead Health. As a Travel RN, you'll have the opportunity to make a positive impact on patient care while enjoying a high-paying and flexible lifestyle with low stress and full benefits.Exceptional BenefitsWeekly PayComprehensive...

  • Ramp Operations Supervisor

    3 weeks ago

    San Diego, California, United States GAT Airline Ground Support Full time

    Ramp Supervisor Job SummaryThe Ramp Supervisor is a key role in ensuring the safe and efficient operation of ground support equipment and services at GAT Airline Ground Support. This position requires strong leadership and coordination skills to manage a team of ground, line, and cabin service personnel.Key Responsibilities:Establish shift assignments for...

  • Aviation Operations Supervisor

    3 days ago

    San Diego, California, United States GAT Airline Ground Support Full time

    Job Summary:GAT Airline Ground Support is seeking a highly skilled Aviation Operations Supervisor to join its team of aviation professionals. The successful candidate will be responsible for directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services.Key Responsibilities:Communicate all...

  • RN Supervisor

    4 days ago

    San Diego, California, United States San Ysidro Health Center Full time

    Job Summary:The RN Supervisor - Clinical Operations Lead will oversee the daily clinical operations and patient care activities of assigned care teams at San Ysidro Health Center. This role requires a strong clinical background, leadership skills, and the ability to balance direct patient care and supervisory duties.Key Responsibilities:Supervise and...

  • IT Support Supervisor

    2 weeks ago

    San Diego, California, United States The E.W. Scripps Company Full time

    About the RoleThis is a Full-Time position with an 8-hour DAY shift schedule. As a Supervisor of IS Support, you will be responsible for delivering, configuring, monitoring, testing, maintaining, and troubleshooting end-point devices, applications, or networks.Key ResponsibilitiesFollow established process and procedures to ensure efficient delivery of IT...

  • Lead Host Supervisor

    1 month ago

    San Diego, California, United States Cafe Sevilla Full time

    Job SummaryWe are seeking a highly skilled and experienced Lead Host Supervisor to join our team at Cafe Sevilla. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service and a seamless dining experience for our guests.Key ResponsibilitiesProvide exceptional customer service and ensure a positive dining...

  • Lead Medical Support Assistant

    3 weeks ago

    San Francisco, California, United States VETERANS HEALTH ADMINISTRATION Full time

    Job SummaryThe Lead Medical Support Assistant will oversee the day-to-day activities of the Advanced MSAs, ensuring timely and accurate completion of routine work and communicating supervisory problems to the Supervisor. This role will assist the Supervisor in disseminating new VA Directives and procedures affecting front desk and clinic operations,...

  • Cargo Operations Supervisor

    2 weeks ago

    San Diego, California, United States GAT Airline Ground Support Full time

    Cargo Supervisor Job DescriptionGAT Airline Ground Support is seeking a dynamic and experienced Cargo Supervisor to join its team of aviation professionals. As a key member of our operations team, you will be responsible for ensuring the safe and efficient handling of cargo and baggage at our airport facilities.Key Responsibilities:Supervise and coordinate...

Lead Medical Support Supervisor

2 months ago

San Diego, California, United States VETERANS HEALTH ADMINISTRATION Full time
Overview

The Lead Medical Support Supervisor (MSS) acts as the primary overseer for Senior MSS, Advanced MSS, and MSS within the Health Administration Division.

The Lead MSS undertakes support functions that enhance the efficiency of healthcare providers, including physicians, physician assistants, nurses, and other healthcare professionals involved in patient care, while also contributing to the administrative tasks associated with patient treatment and care.

Eligibility
  • Current employees of the agency.
Agency Clarification

Internal to the Facility

Responsibilities

- Oversee Human Resource functions within service operations, including recruitment, disciplinary measures, and Labor/Management relations. Manage resource allocation, assess staffing requirements, space utilization, and technology needs along with corresponding resource requests.

- Develop performance objectives and conduct performance assessments; make recommendations for hiring, awards, promotions, and ensure thorough vetting of new hires. Monitor staff competencies and maintain competency documentation in compliance with regulatory standards while identifying ongoing education and training requirements.

- Exhibit strong interpersonal skills and conflict resolution capabilities. Ensure adherence to Equal Employment Opportunity guidelines within the Service.

- Supervise and guide a diverse team of MSS staff, engaging in collaborative problem-solving; design, implement, and assess enhancements to operational processes while identifying ongoing training needs. Promote teamwork and team-building initiatives within the Service and across other departments.

- Manage all aspects of daily clinic operations, ensuring timely processing of referrals, provision of treatments, and completion of documentation in accordance with established policies.

- Provide expert oversight and consultation to MSS staff, evaluating complex procedures with a high degree of autonomy. Develop and implement innovative processes while offering guidance to MSS personnel.

- Collaborate with medical staff through patient presentations, clinics, and consultations.

- Continuously assess the effectiveness of ongoing improvement initiatives and recognize the necessity for new programs. Upon identifying the need for new initiatives, the incumbent will develop and launch new treatment programs based on current research findings.

- Monitor inventory, forecast equipment and supply needs for treatments, and submit requests as necessary.

- Ensure the safe operation of the clinic, maintaining a secure environment, and ensuring cleanliness of the work area and equipment.

- Possess in-depth knowledge of the organization and Service to effectively respond to inquiries, resolve issues, and identify discrepancies in scheduling or order fulfillment. Utilize extensive guidelines, manuals, and regulations to adapt to specific situations as needed.

- Responsible for data collection and validation, ensuring timely correction of encounter errors and appointment wait time discrepancies. Set goals, assign and review tasks, establish deadlines, and take corrective actions as necessary.

Work Schedule: Full Time, 40 hours per week. Specific schedule to be discussed during the interview.

Financial Disclosure Report: Not required

Conditions of Employment
  • Must be a U.S. Citizen.
  • Selective Service Registration required for males born after 12/31/1959.
  • Proficiency in written and spoken English is mandatory.
  • Probationary period may be required.
  • Subject to background/security investigation.
  • Completion of online onboarding process required for selected applicants.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is mandatory for all healthcare personnel.
  • Participation in the COVID-19 vaccination program is required for all healthcare personnel.
  • Designated and/or random drug testing may be necessary.
Qualifications

Applicants pending completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are fulfilled.

Basic Requirements:
  • U.S. Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens.
  • English Language Proficiency: Must be proficient in spoken and written English.
  • Experience: Six months of experience in clerical, office, customer service, or administrative roles demonstrating the ability to acquire necessary knowledge and skills; OR,
  • Education: One year of education beyond high school; OR,
  • Experience/Education Combination: Equivalent combination of experience and education qualifies for entry-level positions.
Preferred experience includes at least one year of supervisory experience.

Grade Determinations: Applicants must meet the following grade requirement for the Lead Medical Support Supervisor position. They must have one year of experience equivalent to the GS-7 grade level and demonstrate the following competencies:

i. Ability to perform comprehensive administrative and supervisory duties for at least one subordinate MSS supervisor or team leader in a patient support environment, including work assignment, performance evaluations, staff selection, and recommendations for awards and promotions.

ii. Ability to collaborate, communicate, and demonstrate customer service and interpersonal skills with internal and external stakeholders to ensure quality care and compliance with established policies.

iii. Ability to conduct briefings, orientations, staff development, and training in a patient support context.

iv. Ability to manage financial matters, forecast resource needs, and identify budget requirements.

v. Advanced knowledge of managing or leading patient support staff in a clinical setting, utilizing reference sources, decision-making, and empowering the team to collaborate and resolve issues within a complex systems environment.

Physical Requirements: The role is primarily sedentary, involving prolonged periods of sitting, moderate lifting, carrying, pushing, standing, reaching, and the ability to read and hear without strain.

Additional Information

This job opportunity announcement may be used to fill additional vacancies. The VA does not deny employment to individuals who have faced financial hardships or periods of unemployment. This position is in the Excepted Service and does not confer competitive status. The VA encourages individuals with disabilities to apply.