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Operations Branch Manager

2 months ago

Phoenix Arizona, United States SIXT USA Full time
Job Title: Operations Branch Manager

At SIXT USA, we are seeking an experienced and skilled Operations Branch Manager to lead our branch team. As a key member of our operations team, you will be responsible for driving the growth and profitability of your branch while ensuring exceptional customer service.

Key Responsibilities:
  • Ensure the effective processing of all car rental transactions
  • Provide outstanding customer service and issue resolution
  • Participate in all areas of employee management, including training, coaching, and mentoring
  • Understand cost control and achieve individual sales goals
  • Monitor prices and set rates for walk-ups
  • Uphold company standards and processes
  • Increase market penetration and revenue
  • Actively participate in the training and development of staff
Requirements:
  • Strong supervisory and communication skills
  • Exceptional interpersonal and relationship building skills
  • Strong organizational skills with the ability to multi-task
  • Ability to manage stressful or unusual situations to maintain good customer service
What We Offer:
  • A dynamic and fast-paced work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.