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Housekeeping Supervisor
2 months ago
Job Summary:
The Embassy Suites by Hilton is seeking a highly skilled and experienced Housekeeping Supervisor to join their team. As a key member of the hotel's operations, the successful candidate will be responsible for leading and supervising a team of housekeeping staff to ensure the highest standards of cleanliness and guest satisfaction.
Key Responsibilities:
- Lead and Supervise: Directly supervise and lead a team of housekeeping staff to ensure efficient and effective cleaning and maintenance of guest rooms and public areas.
- Room Inspection and Quality Control: Conduct regular room inspections to ensure that all rooms meet the hotel's high standards of cleanliness and quality.
- Inventory Management: Manage and maintain accurate inventory of cleaning supplies and equipment to ensure that the housekeeping team has the necessary resources to perform their duties.
- Guest Service: Respond to guest requests and concerns in a timely and professional manner to ensure that guests have an exceptional experience.
- Training and Development: Provide training and development opportunities to housekeeping staff to enhance their skills and knowledge.
Requirements:
- Leadership Experience: Proven leadership experience in a housekeeping or hospitality environment.
- Communication Skills: Excellent communication and interpersonal skills to effectively lead and motivate a team.
- Attention to Detail: High attention to detail to ensure that all rooms meet the hotel's high standards of cleanliness and quality.
- Problem-Solving Skills: Ability to problem-solve and think critically to resolve guest complaints and concerns.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Advancement: Opportunities for career advancement and professional growth.
- Team Environment: A dynamic and supportive team environment.
Language: English (US)