Customer Service Representative
4 weeks ago
Job Summary: As a Customer Care Specialist at Kuehne+Nagel, you will be responsible for providing exceptional customer service through phone, email, and chat support. You will assist customers with inquiries and issues regarding shipments, maintain accurate records of customer interactions and transactions, and coordinate with various departments to ensure timely resolution of customer concerns.
Key Responsibilities:
- Assist customers with inquiries and issues regarding shipments
- Maintain accurate records of customer interactions and transactions
- Coordinate with various departments to ensure timely resolution of customer concerns
- Provide exceptional customer service through phone, email, and chat support
- Collaborate with team members to improve overall customer satisfaction
- Stay up to date on company policies and procedures to provide accurate information to customers
About Kuehne+Nagel: Kuehne+Nagel is a leading logistics company that provides innovative and reliable solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our customers.
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