Customer Service Representative
3 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Trivium Packaging. As a key member of our sales and customer service team, you will be responsible for delivering exceptional customer service, driving sales growth, and building strong relationships with our customers.
Key Responsibilities:- Provide timely and effective customer service to meet customer needs and expectations.
- Develop and maintain strong relationships with customers to drive sales growth and customer loyalty.
- Collaborate with internal teams to resolve customer complaints and issues.
- Enter orders, process payments, and manage customer accounts.
- Participate in sales and customer service initiatives to drive business growth and customer satisfaction.
- Bachelor's degree in Business Administration or equivalent experience.
- 5 years of successful sales and customer service experience.
- Excellent verbal and written communication skills.
- Ability to analyze data and develop insights to drive business solutions.
- Proactive and results-driven with a strong work ethic.
This position will primarily work in an office environment where sitting for prolonged periods of time and using a computer, telephone, and other office electronics are critical.
Trivium Packaging is an Equal Employment Opportunity (EEO)/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.
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