Team Member Support Specialist

1 day ago


Reno, Nevada, United States Family Dollar Full time

We are seeking a talented TEAM MEMBER SUPPORT SPECIALIST to join our dynamic team at Family Dollar. In this role, you will serve as a vital link between customers and our store staff, ensuring that every interaction is a positive one.

About the Position

You will be responsible for receiving and addressing customer inquiries, resolving issues efficiently, and upholding our company's high standards. Your goal will be to exceed customer expectations, promote loyalty, and contribute to the overall success of our store.

Main Responsibilities
  • Listen attentively to customer concerns, respond thoughtfully, and resolve issues promptly.
  • Collaborate with colleagues to maintain a welcoming store environment, address customer feedback, and implement solutions.
  • Maintain accurate records of customer interactions and feedback, analyzing data to inform future improvements.

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